A&P capitalized on the first major shift in American consumer habits and brought itself from a small chain and mail order tea company to the most powerful retail supermarket chain. It then missed the second major shift in American consumer habits and has yet to recover from that major mistake
It is vital for document capture professionals to recognize that these trends are the segues into the next decade. Businesses are shifting towards new technologies to get closer to their customers, leverage data faster, and save money by removing unnecessary process
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