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I have been traveling quite a bit lately.  My most recent stop was in New York, where my colleagues and I attended Harvey Spencer’s Document Capture 2010. It was great to hear opinions and discuss the trends impacting the capture market today.  It was also a good opportunity to share ideas and network with many leading professionals from within the document capture community.

The conference opened with a recap of industry news and a great discussion on the state of the capture market. The economy has, and continues to have, a positive effect on our industry. We see ongoing growth, even in a downturn, because document capture offers businesses short term paybacks. Our technologies help make organizations more efficient.  We also help them to provide better customer service – a big benefit in a down economy – and one which has made the value of our expertise gain more attention and activity.  It goes without saying that we still haven’t tapped into every market that can realize real benefit from our solutions, but we do continue to jointly define new opportunities. 

With that being said, I feel like we are at a pivotal point where companies within our industry that plan appropriately for the future and make the right decisions will be positioned for great growth as the economy turns around, while those who do not likely won’t be around for much longer.  This makes it even more imperative that we continue to debate and share ideas.

One of the best parts of the event was the series of end user case studies. From banking and healthcare, to mobile capture and cloud computing, there was no shortage of information presented. New technologies were also covered.  Sessions focused on AP automation, transaction and process management,capture software, invoice processing, supply chain management, capture in retail, and SharePoint.

As I have previously discussed, some of my favorite things are gadgets, mobile applicationsand OCR in the cloud, so I thoroughly enjoyed the presentations on mobile capture and cloud computing. We are bombarded today by a never ending cycle of updates, new technology, and innovation, making mobile capture and cloud computing two of the most important areas for our industry to be familiar with. It is vital for document capture professionals to recognize that these trends are the segues into the next decade.  Businesses are shifting towards new technologies to get closer to their customers, leverage data faster, and save money by removing unnecessary process. 

All that in just 24 hours.  Quite a day.

Thanks Harvey, for putting together a comprehensive and trend focused agenda.  I thoroughly appreciate the concentrated format of the conference and I’m looking forward to next year’s event at the Glen Cove Mansion!