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Document Process Outsourcing vs Business Process Outsourcing in 2013 & Beyond

Business Process Outsourcing has transformed how many organizations have leveraged economies of scale in second and third world countries to create cost savings opportunities for burdened processes

Chris Cosgrove's profile image



Blog Entry
Even the Capture Process Needs Consistency

One of the key elements in maintaining a state of compliance or even defensibility of your information management practices and processes is consistency. Capture is no exception and when you look at scanning, this is a multi-step process as shown in this diagram that I use when teaching the ECM class

Bob Larrivee's profile image


Blog Entry
Is your collaboration process letting you collaborate effectively?

For many organizations, formal projects represent the most significant collaborative process they have...This is in fact the process we used in developing the SharePoint for Collaboration course - eating our own dog food so to speak

Jesse Wilkins's profile image

Blog Entry
Behind every successful Process lies a prudent Capture

Although, ideally, a process starts from the intent to do a particular task to achieve a specific objective or deliver a service, most of your processes would find itself literally commencing with the entry of data like filling an application

Sanooj Kutty's profile image

Blog Entry
Improving Document Processes and User Experience with Linearized PDFs

The benefits of serving PDF documents in a fast and reliable manner can not only drive user acceptance and improve customer experience, but also drive down costs in several document-centric processes

Roger Beharry Lall's profile image


Blog Entry
Automate, Automate, Automate: Bridging the Gap Between Capture and Process, an AIIM 2014 Presentation

Harvey Spencer presented Automate, Automate, Automate: Bridging the Gap Between Capture and Process. Traditionally capture has been centered around automating paper based processes at the front-end of business systems and eliminating key entry. As with many of the back-end systems, it has been batch-oriented and thought of as a ‘front-end’ or ‘first-step’ separated from the processes that it feeds

Bryant Duhon's profile image