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A SharePoint 2013 Business Intelligence (BI) Deep-dive - Case Study Review from EPC Group

The Business Intelligence Capabilities of SharePoint 2013 Business Intelligence (BI) capabilities in SharePoint 2013 are vast and in many cases are achieved with a combination of SharePoint and Microsoft Office or SharePoint and SQL Server’s capabilities . Note: ...

Errin O'Connor's profile image

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The Value of Adaptive Case Management in the Experience Economy

Well-researched studies by leading industry analysts support the need for organizations to implement innovative customer engagement systems and best practices that challenge the status quo.[4] In Six Digital Disruptions Rocking Marketers’ Worlds [5], Gartner refers to traditional engagement strategies as a “linear funnel metaphor” that has become a thing of the past

Mike Steere's profile image

Blog Entry
Why small businesses are investing in social collaboration

We've got a panel of fabulous case study speakers - including Virginia Henry from UnLtd - who will be sharing their experiences, advice and lessons learnt through their own social collaboration journeys, and it will be a great opportunity to network with experts and peers, and get your questions answered. Read more about UnLtd's story in our case study report



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Social collaboration best practice highlights: Ricoh's story

In my posts for this blog, I regularly reference my practice of speaking with organisations to identify best practices that I can share with organisations that are just setting out on their social collaboration journey, and so this month I thought I'd share some highlights of one of the case studies that I've published


Blog Entry
Uncovering Office 365, SharePoint Online and My Data

Overview of Office 365, SharePoint Online and My Data A major area of concern about Office 365 is the lack of understanding about how and where the data itself is stored and what proactive measures are being taken to ensure that your data is safe. As part of our research and our...

Errin O'Connor's profile image

Blog Entry
Death of a Trade Show

I've never actually planned a trade show . I've never assembled an email blast or followed up with a courtesy voicemail in the wake of a direct mailing. I have never actively campaigned to lead a roundtable or mount an insurgent breakout session -- a departure from our regularly...

Marc Solomon's profile image

Blog Entry
Enterprise 2.0 In A Small Company

The company I work for is small, in the 1-25 employee category. We hardly qualify as an "Enterprise" but that hasn't meant that we haven't marched forward with our Enterprise 2.0 implementation and already realized benefits from it. We first set forward some realistic...

Nick Inglis's profile image