If you own or manage a capture operation you probably want to know how it’s doing. Whether you do capture in-house (using Captiva , Datacap , Kofax or others) or outsource (to Xerox , Pitney , SOURCECORP , Swiss Post Solutions , or others) you probably want to know how you&rsquo...
One of the most commonly cited issues with collaboration initiatives (and of course with the knowledge management initiatives which preceded them) is the difficulty that organisations have with demonstrating the value they have gained from their investment in a way that satisfies their numbers...
How do you know if or when you truly are optimizing the investment you've made in the Microsoft SharePoint platform? You've spent last year creating your SharePoint roadmaps and have grand plans for social capabilities or perhaps the cloud. Or maybe you know enough about SharePoint to...
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