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How to Assess Your Capture Operation

If you own or manage a capture operation you probably want to know how it’s doing. Whether you do capture in-house (using Captiva , Datacap , Kofax or others) or outsource (to Xerox , Pitney , SOURCECORP , Swiss Post Solutions , or others) you probably want to know how you&rsquo...

Richard Medina's profile image

Blog Entry
14 Best ECM Practices in Financial Services

We recently benchmarked 6 major financial services firms (all Doculabs clients) and compared their maturity for managing documents. Here’s a summary of the results. It’s a small sample but it should be useful to you if you want a snapshot of what those firms are doing right now. ...

Richard Medina's profile image

Blog Entry
Can you measure your collaboration success?

One of the most commonly cited issues with collaboration initiatives (and of course with the knowledge management initiatives which preceded them) is the difficulty that organisations have with demonstrating the value they have gained from their investment in a way that satisfies their numbers...

Angela Ashenden's profile image

Blog Entry
Using the CMM to Benchmark Your SharePoint Investment?

How do you know if or when you truly are optimizing the investment you've made in the Microsoft SharePoint platform? You've spent last year creating your SharePoint roadmaps and have grand plans for social capabilities or perhaps the cloud. Or maybe you know enough about SharePoint to...

Rich Blank's profile image