As Gartner’s Kenneth Chin reminded us at a recent CIO Symposium (and Kimberly Samuelson documents in this article from CMS Wire), “If you’re responsible for a department, then that is your enterprise.” Samuelson goes on to explain: Business unit leaders tend to push for the technology that will best serve their needs, without taking the rest of the organization into consideration
” My colleague Kimberly Samuelson likes to say that CCAs are cross-functional process solutions assembled from prebuilt components
My colleague Kimberly Samuelson has pointed out that, historically, IT departments have been viewed as the department of “no
Federal Emergency Management Agency (FEMA) Administrator Craig Fugate has been talking a lot about Twitter lately. As reported by FierceGovernmentIT , he recently told attendees at Tech@State that by monitoring what’s being said by people using social media during a disaster, emergency...