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Implementing Global Intranet Governance with a Proper Long-term Roadmap

A Typical SharePoint Governance Plan (Uni-Centric Deployment) The following are typically subjects hit on in a SharePoint Uni-Centric Deployment plan: People Roles & Teams Sponsorship Process and Policies Security Content Management Hardware & Services Procedures Communication and Training Communication Plan Training Plan Support Plan Global SharePoint Considerations (Note: These are all specific to Global, Large Scale, Fortune 1000 Deployments) WAN Performance Farm Administration Help Desk and Support Cross Farm Services User Profiles/My Sites Managed Metadata Search Availability and Replication Global WAN Performance A typical LAN user will generally have an initial page load time of about 2 seconds. A broadband user, with continental latency, would experience up to 2x-4x response time (e.g. 4-8 seconds) A broadband user, with global latency, would experience up to 4x-8x response time (e.g. 8-16 seconds) Low bandwidth, and extremely high latency response times’ experience is hard to predict Global Farm Administration Considerations Provisioning Web Application Creation Site Collection Creation Content Databases Features and Solutions Local Service Applications Excel Services Access Service Vision Graphics Service Word Automation Services Word Viewing Global Help Desk and Support Considerations Operations System Administrators Site Collection Administrators Multi-Tiered Support Tier 1: Help Desk Tier 2: Subject Matter Experts Tier 3: Farm Administrators Support and Administrative Training Global Governance: Isolation Levels Examples Level Definition SharePoint Meaning (Potential) Isolation Tier 1 (I1) (Global) ·Out of the box SharePoint ·Out of the box Security ·Uptime During Business Operating Hours (7am-5pm EST M-F) ·Same SharePoint Farm Same IIS Application Pool ·Same Web Application ·Same Site Collection ·Same Content Database Isolation Tier 2 (I2) (Global) ·Custom SharePoint Features ·Unique SharePoint Permission ·Uptime During Business Operating Hours (7am-5pm EST M-F) ·Same SharePoint Farm ·Separate IIS Application Pool ·Same Web Application ·Separate Site Collection ·Separate Content Database Isolation Tier 3 (I3) (Local) ·Third Party Application ·Custom Functionality ·24 x 7 Uptime requirements

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