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Blog Entry
Takin’ Care of Business: Geoffrey Moore on the Future of ECM

“Deep thinker” Geoffrey Moore recently spent time with AIIM International to help the organization and its acolytes get a handle on the future of content management

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Blog Entry
Are "Systems of Engagement" Really All That New?

I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement

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