It is known as a “self-service” approach to information...Example 1: The most common example in the self-service approach to data is for reporting
Last year at the Microsoft SharePoint Conference in Las Vegas, Donald Farmer, Microsoft’s Principal Program Manager for SQL Server Analysis Services, pulled me up on stage to do a 5-minute bit on why BI Professionals should embrace, rather than fear, self-service Business Intelligence ( AKA PowerPivot )
Customer self-service is a concept that I fully support
Freedom of Information Act (FOIA) requests help to keep our government transparent. Well, they’re the best tool we have at least. We found some compelling issues on this topic down in Raleigh, NC’s News & Observer , in an article about a state law that would limit the...
Here’s my top 10 SharePoint automation list: Self-service granting/removing access – The most common task a container will go through is the granting of permissions and removing of permissions to that container so users can be part of the collaboration. Self-service transferring/cloning access – The ability to transfer permissions from one individual to another or give someone the same permissions as another user is a very common scenario. Self - service onboarding content – When containers get created, often there is content that already exists in file shares, on local drives, and in people’s My Sites that needs to be moved into the new container. Self - service change business contact – Typically a business contact might change during its life, either due to people changing roles and responsibilities or leaving the organization
The benefits of providing self-service, community-oriented support to customers and partners in an externally-facing context are broadly recognised - helping to improve the level and speed of service that people have access to, while reducing calls to the helpdesk and lowering organisational costs as a result
When SharePoint began to emerge as the intranet platform of choice, Microsoft touted it as a self-service solution. This is certainly true in terms of the myriad things a non-technical user can do in SharePoint without writing code
Some of the transition to paperless transactions is driven by potential cost savings but I believe that an increasing portion of this change is a response to the digital natives desire to have: Control over their content with access to it where they want, when they want it Self Service transactions that can be conducted anytime and that don’t require a personal interaction The second item to consider on the business side of the equation is the number of digital natives rising to positions of influence inside corporations and businesses
With services like iTunes, Amazon, and on demand self service from movies to banking, the revolution in capturing information and data is just beginning
Meet account holder demands for total self-service flexibility with FASTdocs WebShare feature to marshal a secure, two-way, multi-channel exchange of information
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