By now everybody knows that wiki and social media foster collaboration. The sad truth is that these tools also lack framework and structure needed in the corporate world. They also lack motivation to stay the course and NOT to turn work- and learning-related communication channel into a virtual...
Few people would argue that to be effective knowledge management must involve collaboration and engagement techniques. Using enterprise wiki, social media and other already existing tools might be an effective way to win over employees and build a reliable knowledge management environment....
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