Bill Kaplan. (2010). Losing Your Minds: Capturing, Retaining, and Leveraging Organizational Knowledge . London: Ark Group. Mr. Kaplan’s new book, Losing Your Minds: Capturing, Retaining, and Leveraging Organizational Knowledge is not peppered with author-created jargon; it’s...
Employee Turnover We keep our information long beyond its usefulness in itself, the employees who were our content authors have long since found new jobs and new careers as our company's turnover rates grow ever faster
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All organizations will have employee turnover, so it is vital to ensure constant ownership of all content
” to that question enjoy significantly higher levels of employee engagement, which in turn yields higher productivity and bottom line benefits both in increased revenue and decreases in costs associated with employee turnover
” Bill Kaplan read the interview and contacted CMSWire about his work in KM and employee turnover management
Reduce the costs associated with current levels of turnover by providing a fuller onboarding/mentoring experience to new hires Ask any HR person and they’ll tell you: the only thing more expensive and time consuming than hiring and onboarding employees is responding to employee turnover—although at most organizations, the total cost of turnover to the organization is not typically known (although HR folks and departmental managers with high turnover are aware of the magnitude of the problem)