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Customer Experience - Gotta Do Better

do with customer experience today, you...customer experience is delivered online. We...need to understand that true customer...experience involves multiple channels, without

Chris Walker's profile image

Blog Entry
Document Processing Opportunities that can Improve Customer Experience

When opening a customer account, an organization has a very valuable first-impression opportunity to make with its customers. It needs to convey speed and competency. Little interaction points can go a long way. One small way to do this is to utilize document processing software to its highest...

Aaron Bauman's profile image

Blog Entry
5 Reasons to Do Social Media Inside the Enterprise

Customer Experience -- You can't discount...ability to deliver a good customer experience...And a good customer experience can help

Ethan Yarbrough's profile image

Blog Entry
Paper or digital? A [rhetorical] question for the new age

north of 10%) Vastly improved customer...experience Yet despite all the benefits, most...(improved process throughput), customer...experience (speed of information access), and

Jessica Kleinman's profile image