·Unique SharePoint Permission ·Separate SharePoint Farm ·Separate IIS Application Pool ·Separate Web Application ·Separate Site Collection ·Separate Content Database Global Governance: Service Agreement Examples Service Level Agreement 1 (SLA 1) ·Recycle Bin Policy set to 30 ·Weekly Full Backups and Daily Incremental ·Uptime During Business Hours Backup Retention for 6 months ·Same SharePoint Farm ·Same IIS Application Pool ·Same Web Application ·Same Site Collection ·Same Content Database Service Level Agreement 2 (SLA 2) ·Recycle Bin Policy set to 120 ·Weekly Full Backups and Daily Incremental ·Backup Retention 6 months ·Backup Retention for Incremental Backup for 4 Weeks ·Uptime During Business Hours ·After Hours Technical Support ·Separate Farm ·Separate Database Server EPC Group Lessons Learned Intranet and Internet Deployments Identify Global Governance Board early Roadmap features and solutions for at least 12 months Get buy-in not only from global stakeholders but from local support groups as well Create a unified governance model for ALL farms as though they are one Project and Team Collaboration Deployments Identify the Global Governance Board early Set limits on what is globally governed and what is locally governed Create a high-level global governance which focuses on overall policies, architecture and processes Create local governance extensions which cover people, local policies, local processes and operating procedures and needs
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