This session will provide a case study of integrating AI considerations into Information Management (IM) Assessments of technology projects at the City of Toronto, with a focus on embedding these requirements into existing IT project governance processes. By focusing on risk management, awareness, and information governance through procurement, project delivery, and change management, this session will describe challenges and approaches for ensuring information integrity and protection in a changing technology landscape while managing and mitigating AI risks.
Learning Objectives:
- Working with partners in IT, Cybersecurity, Legal, Procurement, and business to address unique challenges of AI in the project lifecycle
- Ensuring legislated IM and privacy compliance needs are being met in a consistent manner through risk assessment, change management, training, and outreach
- Problem-solving and approaches to addressing shifting AI trends and needs in a large public-sector organization
Speaker: Robert Ambra, City of Toronto

Robert is a public sector, Information Management, and Policy professional with 16 years of experience across municipal and provincial governments. He has held positions in policy, strategy, business analysis, project implementation, and records management with roles at the City of Toronto and within the Ontario Public Sector. He can be contacted at robert.ambra@toronto.ca or https://www.linkedin.com/in/robert-ambra-6b95a116/
This AIIM Member's Hour is hosted by AIIM True North Chapter
This AIIM Member's Hour is eligible for 1 CEU under Domain 5.