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FASTdocs API Brings Even More Flexibility to your ECM or EIM Solution

By Cameron Marks posted 23 days ago

  

Alogent prioritizes feature developments with market trends and client requests that support goals. As a result, our product team focused on developing APIs (Application Programming Interfaces) within our flagship enterprise content and information management (ECM / EIM) suite, FASTdocs, to extend capabilities. 

The suite's full-featured external API enables FASTdocs to communicate with another software solutions and to provide a standard, structured, programmatic interface to its functionality. This external API also offers a secure method to directly interact with our system from third-party platforms. And, since it’s technology agnostic, the API can be utilized in any technology stack such as .Net or Javascript with an HTTP call.

Benefits

Simplicity
FASTdocs allows users to implement business processes that involve document management without invoking the FASTdocs UI. For instance, they can search, store, or index documents from within their own core software screens without having to open FASTdocs, as well. In addition to simplicity, this enables the financial institution to own the user experience, both internally with their employees, and externally with their customers or members. 

Customization & Branding
Banks and credit unions can also create a seamless end-to-end experience that mimics their specific processes, rather than being forced to process a certain way due to the software’s requirements. These calls happen in real-time, so as soon as a new account holder is added to the core banking system, they are instantly available in the ECM/EIM platform, as well.
 
Enable More Account Holder Access

In addition to simplicity and seamless experiences within the FASTdocs offering, the API enables institutions using other Alogent products within our solution suite to build web or mobile solutions using their own design language - for example, WebShare. WebShare is Alogent’s self-service, web-based window into FASTdocs from a digital banking solution. If a bank or credit union wishes to customize the look and feel of WebShare and its UX, they can build the same functionality using our calls, but with their own UX and branding.  
 
Security
Security and document control is a top priority for Alogent across our full product portfolio. We understand that a benefit of FASTdocs is its many security groups and user permissions that prevent users from accessing sensitive data - think Human Resources data or other another employee's account files. If a teller invokes a document search from the core solution using Alogent’s APIs, the results will be identical to the permissions and security protocols as if it was invoked within the FASTdocs UI.

The technology and availability of FASTdocs’ API serves as a springboard for future integrations – both by our customer base, as well as with core providers.

Learn more today.  

Click here for an eBook about FASTdocs.

 

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