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​By Robin Woolen, The Records Guru 2018 has been a monumental year for information governance (IG). Two things in particular — GDPR and AI — will greatly affect records and information management and organizations’ handling of personal information.   The General Data Protection Regulation (GDPR) requires any organization that services Europe to protect the personally identifiable information of its citizens. Organizations that fail to comply can pay penalties of up to 20 million euros or 4% of global annual turnover, whichever is higher. These penalties underscore the importance of a comprehensive IG program within every organization that does business ...
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Definition IIM Intelligent Information Management Setzt sich IIM Intelligent Information Management als neue Botschaft der Branche durch?   http://bit.ly/DefinitionIIM Wenn man etwas sucht, findet man auch eine Definition.   "IIM Intelligent Information Management is the strategies, methods, and tools used to create, capture, automate, deliver, secure, and analyze content and documents related to organizational processes. IIM refers to the management of content and data, not just content itself." (AIIM, 2017) "IIM Intelligentes Informationsmanagement sind die Strategien, Methoden und Werkzeuge um Inhalte und Dokumente in organisatorischen Prozessen zu ...
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​Can we agree that corporate governance, risk management and compliance (GRC) is not exactly a light responsibility? Described by the nonprofit Open Compliance & Ethics Group (more commonly called OCEG ) as the “integrated collection of capabilities that enable an organization to reliably achieve objectives, address uncertainty and act with integrity,” GRC, in short, is pretty much everything. But how exactly does information governance vs. compliance work? Those in an organization responsible for governance, risk management and compliance tend to have a lot on their plates. The whole idea of GRC really entered the corporate lexicon around the early aughts ...
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Microsoft unterstützt die neue Marktdefinition von Gartner für Content Services. Microsoft setzt hierbei auf ein neues Partner-Netzwerk, das am 16.7.2018 in Las Vegas initiiert wurde (Details http://bit.ly/MScontentservices ). In der Ankündigung positioniert Microsoft das Thema so: "Microsoft is redefining legacy enterprise content management (ECM) to serve modern customer needs ranging from highly document-centric industries, to critical compliance-focused scenarios, to collaborative organizations. Our content services platform provides strong security, compliance, and scalability to match current and future requirements for organizations, and provides ...
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Many Records and Information Management (RIM) professionals hear the question, “Why is RIM necessary?” My short answer is that effective RIM saves your company money, makes it more efficient, and reduces its risk. I want to expand on that answer by listing some of the ways a good RIM program can work for you. Disposition of Records So why not just keep everything?  One reason is for certain types of records, disposition is required by law. For example, in some locations, it’s mandatory to dispose of Personally Identifiable Information after a short period. Also, disposition of records reduces the quantity of information to search when looking for ...
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Data privacy continues to be a hot-button issue. Several factors contribute to the recent flurry of global legislative activity. These include rising reports of security breaches that compromise personal information, lack of visibility into what personal information is collected, and limited control for owners to determine how information is used. The United States is no exception. Due to a lack of centralized formal legislation on data privacy, efforts to change are mounted at the industry, federal, and state levels. In recent months, Louisiana, Vermont, and Colorado have passed amendments to their existing data breach and notification laws. The changes ...
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Chances are high that you use radio-frequency identification (RFID) technology every day—yet you probably don’t know how it works or that you’re using it. Do you wave a security card over a turnstile or in front of a door when you arrive at work? Do you zoom through toll booths with an electronic pass you paid for online? Have you ever set off alarms when exiting a department store, only to find the cashier forgot to remove the security tag? Each of these examples illustrates RFID technology in action. The real question records managers should ask is if they can and should use RFID technology to manage physical records. Whether to invest in RFID is a valid ...
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I got a text at AIIM18: "Happy Thursday!! Just saying that I'm enjoying AIIM18!!! The format and speakers/topics are spot on!! The Staff, in a word? Awesome!! Exceeding all expectations!!" Now, at 8am on day 2, this text couldn't have been any better received. We love our members and when we know our work is exceeding expectations--well, that just feels so good. We're a team here at AIIM, a true community, supportive of each other in our struggles and successes. This message was from a member, and true friend of AIIM, Mercedes Ward. Mercedes took the big dive and joined us in San Antonio this year. It was so wonderful connecting in person.  Name:  Mercedes ...
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Jetzt sind online kostenfrei, ohne Registrierung im Open Access mit der Lizenz CC by-nc-sa 3.0, ISSN 1349-0809, die Dokumentationen des Update Information Management 2018 verfügbar: 4 Videos, 4 Powerpoint-Foliensets und 7 Vorträge in der PDF-Version. Dazu gibt es eine Auswertung der Teilnehmerstimmen zu den Trends im Information Management 2018 [ http://bit.ly/updateIM18Zahlen ]. Vorträge Dr. Ulrich Kampffmeyer: Digitale Transformation >> Fast Forward: Folien | Video Aktuelles zu Standards: Folien | Video Aktuelles zu Rechtsfragen 2018: Folien | Video Trends im Information Management 2018: Folien | Video Gesamt-PDF :  http://bit.ly/updateIM18dokupdf ...
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In the age of information, you need to keep your personal data safe. If you ever feel like you’re handing out personal information every day, you’re probably right. Your phone calls, bank transactions, and email are all logged, after all. Even so, most people are vigilant when it comes to giving out   personal information . But what about our DNA? With rapidly advancing technology that can reveal so much about our biological origins (paired with natural human curiosity), many of us are quick to submit our DNA to mainstream services such as Ancestry or 23andme. Nevertheless, how often do we think about whom we’re giving our DNA to and what they could do ...
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Big Bucket records retention schedules (RRS) are common practice in the Records and Information Management (RIM) industry. The Big Bucket approach involves grouping records together based on similar business processes and events to the greatest extent possible.  Routine records are classified separately.  Implementing a Big Bucket approach means that duplication and overlapping between business areas are reduced, resulting in a simplified schedule that will increase adherence and compliance. Many organizations favor this schedule method for many reasons, but mostly because it’s simple. As with any schedule design, Big Bucket schedules can have hang-ups. Lately, ...
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Rund ums Thema ECM Enterprise Content Management gab es viel Verwirrung in den letzten Jahren. ECM wurde für tot erklärt, sollte von Content Services abgelöst werden, wurde in EIM Enterprise Information Management wiedergeboren, als IIM Intelligent Information Management erneut auf den Schild gehoben und nun von Information Governance und Digital Workplace in Frage gestellt. Angesichts der unterschiedlichen Schlagworte verlor auch die Branche nicht nur ihr eigenständiges Gesicht sondern auch ihre gemeinsamen Messe- und Konferenzveranstaltungen. Nicht zu letzt der Niedergang der DMSEXPO stellte die Szene in Deutschland in Frage ( http://bit.ly/DCX-CSP ).  Nun ...
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An active community blogger, GDPR community expert, and fantastic guy--Soo Kang--is this month's member spotlight. Soo has been active for years blogging in AIIM's community, this last year he helped launch the GDPR member community by sharing his knowledge and insights in our 'Ask an Expert' series. If you have not yet connected to Soo, do so now ! We sat down to talk with him this month to learn more about his work. Name: Soo Kang Position: General Counsel / Director, Consulting Division Company: Zasio Enterprises, Inc. Where do you live in? Boise, Idaho   How long have you worked in information management?  Over fifteen years in the legal ...
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IT Information Management Optimisation In many companies, the condition of their IT documentation can be summarised like this: Lots of information is missing or simply inaccessible. Any information that does exist is often ambiguous and unreliable and anyone dealing with IR (Information Retrieval) soon becomes lost in a quagmire of unsorted information consisting of all sorts of documents. A completely new approach is needed to get on top of this “digital landfill”. There are two basic methods available to reduce the masses of information to a usable quantity: “create” and “capture”. The company covers its need for information by either “creating” it again ...
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"Die 10 Gebote des Informationsmanagements"   Aus einem Vortrag von Dr. Ulrich Kampffmeyer aus dem Jahr 2005 "Vom Wert der Information" ( http://bit.ly/vomWertderInformation ):   " So spricht der Herr der Information zu seinem auserwählten Volk! (1) Du sollst nicht redundante Information neben der wahren Information haben! (2) Du sollst dir ein Bildnis von deiner Information machen, auf das du sie finden mögest! (3) Du sollst die Originalität der Information ehren und sie nicht verfälschen! (4) Du sollst deine Information nicht löschen, bevor die Aufbewahrungsfrist abgelaufen ist! ...
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"Krise ECM"

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Es wurden viele Gründe benannt, warum ECM Enterprise Content Management nicht mehr als Begriff geeignet ist, eine Branche, eine bestimmte Art von Lösungen und ein Marktsegment zu beschreiben: - zu eng gefasst, da es immer nur um unstrukturierten Content ging (falsch!) - von neuen Entwicklungen überholt (Web 2.0, Cloud, Analytics usw.) - Enterprise-Ansatz zu statisch, dynamischere integrierte Services werden benötigt (schon immer ein Ansatz von ECM) - ECM sei gescheitert, da bisher nur Abteilungs- oder isolierte Fachlösungen umgesetzt wurden Dies haben wir auch hier in einer Reihe von Beiträgen thematisiert (2016 Ist der aktuelle ECM-Ansatz noch zeitgemäß? ...
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The Challenges of Business IT Documentation. The costs for IT documentation increase – but the quality doesn’t meet expectations. In many companies, even the most basic IT decisions can no longer be made on the basis of sufficient information: documentation has a per unit value only and barely covers requirements. The reasons for this insufficiency are many – but can mostly be found in three main areas. Firstly, there is a cultural issue, which is further exacerbated by a stubborn tool affinity in IT. Then there are methodical deficits, which have a particularly negative impact in this environment. Cultural Issues Documentation – or shall we say information ...
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Organizations need to create, capture, and store business-related information in a safe and secure fashion. Additionally, organizations are recognizing the responsibility to ensure their business records are being created, captured and stored in a secure and trusted manner so they are reliable. In providing safe and secure storage and information access, organizations need a mechanism to determine whether the solution they have meets the legal, technical and ethical obligations of the organization. The claims of the software and hardware providers need to be verified. Standardized solutions are easily verified. Organizations need to determine whether the system ...
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25. Mai 2018 und die Welt dreht sich weiter. Heute tritt die DSGVO, die Datenschutz-Grundverordnung, international als GDPR, General Data Protection Rules, bekannt, in Kraft. Dabei gelten die Regeln im Prinzip schon seit zwei Jahren. Verfolgt man Presseberichte und Werbung hatte man zeitweilig den Eindruck, dass es sich hier um ein Ereignis zum Jahr 2000 Wechsel handelte. Dabei regeln die DSGVO nur dass, was eigentlich schon seit Jahren selbstverständlich sein sollte. Man darf Adressen bei der Werbung nicht überstrapazieren und die Leute belästigen. Man darf die Daten nicht zur Ausforschung und zum persönlichen Nachteil der Menschen benutzen. Und man sollte ...
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ECM Standards , a part of the 3D PDF Consortium , is kicking off a body of work to develop best practices, checklists and other tools to help organizations plan, design, and implement trusted storage technologies. Our organizations are all processing a lot of electronic information on a regular basis. We need to have technologies that support and allow us to know that we are using solutions that are reliable, authentic and ensure the integrity of our information. We will begin work on white papers and best practices that address how organizations can protect their information. Organizations have many electronic information storage technology choices. It ...
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