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When evaluating your information governance (IG) training options, you must not only consider who authored the course materials, and who will be teaching, but also, the specific content of the course. What topics are covered? What materials are used? Is there a textbook with documentation for future reference? Or just reams of printed slides in a binder? Are there guest speakers, educational videos, whiteboard discussions, or software demonstrations? Below are the modules I teach in our online IG training classes, based primarily on my book, Information Governance (Wiley, 2014). The book is being used to teach IG at major universities...
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Lange vorhergesagt , nun ist er da: der ernsthafte Eintritt der Anbieter von Electronic File Sharing & Synchronisation (EFSS) in den Markt von Enterprise Content Management (ECM). Das Ziel ist ECM aus der Cloud ( http://bit.ly/Cloud-ECM )! Der Anbieter Box macht gleich mit zwei aktuellen Ankündigungen die Sache klar (Originalbeitrag auf der PROJECT CONSULT Webseite http://bit.ly/Box-ECM-Cloud ) . In Deutschland konnte man früher die EFSS-Lösung von Box direkt oder auch über das Angebot der Telekom fürs elektronische Büro nutzen. Nun kooperiert Box mit IBM ( http://bit.ly/IBM-BOX ), um in deren Rechenzentren weltweit Box anbieten zu können und...
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Microsoft is now a couple years into their cloud strategy, moving aggressively to transform their long-dominant consumer and enterprise products and platforms to meet their cloud-first, mobile-first vision of the future. While most would agree that Microsoft is directionally-correct in their strategy, the transition toward a cloud model has been anything but smooth. With Office365 setting growth records, and Windows Azure proving to be a bright spot in Microsoft's strategy, organizations are investigating the options, trying to understand how their business requirements fit into the cloud model. For many SharePoint on-premises customers the...
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So Box came out and announced Box Governance this week. For those of you thinking that Box is just one of the surfeit of file sharing providers on the planet, think again. Box has been steadfast in stating that they are providing content management and this week’s announcement is further proof of that. Box Governance provides three important capabilities: 1) Retention Management; 2) Content Security Policies (really should have something about “sensitive information” in the name); 3) Defensible eDiscovery. While having these capabilities available is in and of itself a major step forward, it’s also important to note that organizations that choose to deploy...
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Regardless of what you’ve been hearing, Enterprise Content Management (ECM) is not dead. For years ECM has been harangued as being overly cumbersome, overly expensive, overly difficult, and underwhelming when it came to delivering benefits. That’s all about to change… The manner in which ECM is delivered is going to change. Taking a cue from what consumers have come to expect in terms of the technology they use for personal reasons, a subset of Enterprise File Sync and Share (EFSS) vendors, led by Box , are emerging as purveyors of ECMnext – the next generation of Enterprise Content Management platforms. The focus is on how and why people create, consume,...
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With its benefits including more effective and streamlined communications throughout the organisation and better connecting staff, it's perhaps not surprising that in many organisations a social collaboration initiative begins in the internal communications department; often it's in conjunction with a need to overhaul or reinvigorate the corporate intranet, or to support efforts to unify a disconnected and siloed organisation, perhaps following one or more acquisitions or mergers. However, the benefits of social collaboration also offer great opportunities to the HR function, particularly in the context of driving better employee engagement, and...
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Mama Said (There’d Be Days Like This) – Single by The Shirelles, 1961 Clients often tell me that they go to countless meetings and conferences on the subject of information governance* and come home thinking: “that sounds straightforward enough.” But then they try some of what they learned and get nowhere fast. “Man, this is HARD!” they think. “What’s wrong with us?” The short answer to this question is: nothing at all! The success stories you hear at the events you attend were not written overnight: indeed, most took 12-18 months to reach their current state. All you see is the result, not the angst that went into it. Truth...
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Kollege Frank Hamm wirft auf XING ( https://www.xing.com/communities/posts/ist-der-aktuelle-ecm-ansatz-noch-zeitgemaess-1009787177 ) die Frage auf " Ist der aktuelle ECM-Ansatz noch zeitgemäß " und bezieht sich darin auf einen Blogbeitrag von Björn Negelmann ( http://blog.ecm-world.com/2015/06/12/fuenf-themen-der-digitalen-transformation-die-den-ecm-ansatz-veraendern-werden )- Björn stellt Themen heraus: "FÜNF THEMEN DER DIGITALEN TRANSFORMATION, DIE DEN ECM-ANSATZ VERÄNDERN WERDEN". "Verändern werden" passt schon mal nicht, richtig wäre "verändert haben". Der Markt ist längst weiter. Die fünf Themen, die ECM verändern werden, sind: Digitale...
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"It is not the beauty of a building you should look at; its the construction of the foundation that will stand the test of time. " - David Allan Coe A neighbor is building a house a couple of lots away here on the Pacific coast and I have been watching the workmen at their tasks from my third floor home office. They spent an entire month digging and laying the foundation, but when actual construction began they had four walls up within the first two days. And getting the next two floors up has gone pretty fast since then (slightly blocking my ocean view! ) . When formulating an information governance (IG)...
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Why Go Paperless?

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I’m sure we have all heard of the term paperless office. The growth of cloud computing has been the largest factor in causing this paperless revolution. People understand what it means for a company to go paperless, but they don’t understand why a company would do so. Five reasons why a business should go paperless are: Environmentally friendly - This shouldn’t come as a big shock. Everyone knows that using less paper causes the use of fewer trees, which in essence helps the environment. Saves space - Space taken up by paper documents can be used for merchandise or for profit-earning space. Easy to access & always accessible...
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As RIM professionals we use the records lifecycle to track the movements of records through its various life stages (e.g. “active” and “inactive”). There are many interpretations of the main stages in a records lifecycle, but they always start with the same one: Create. The starting point of the lifecycle is where I see a fundamental disconnect with records creation and lifecycle management. We persist in following the same diagram of records lifecycle management without talking into consideration how many systems already exist where records are created in a classified environment. Or even to stop and consider how many records in the physical...
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This post summarizes several announcements and developments from recent Microsoft events, especially Ignite in May in Chicago and how they impact ECM. Let’s start with several overall observations on the Microsoft vision for ECM: Microsoft is on a mission to reinvent productivity. This was made clear in Julia White’s keynote at Ignite and in several sessions. This seemed analogous to the original consolidation of Word, PowerPoint, Excel and Outlook into Microsoft Office and I believe it will be equally important in the ECM market. The whole is greater than the sum of the parts. Microsoft believes that identity management,...
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“No one puts Baby in the corner.” Dirty Dancing , 1987 Am I the only one who is bothered by organizations’ tendency to dismiss records manages as nothing more than glorified librarians? (Never mind; I know I’m not.) The truth is, the precepts and disciplines they adhere to extend far beyond simple classification, and in fact are linchpins of successful information governance as well. If you’re a records manager seeking to break out of the corner you’re so often put into, then here are a few pieces of painfully-gained wisdom that you might use to your great advantage: Establishing records management as an integral part of a governance...
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In this corner, weighing in at virtually nothing, is the cloud. In the opposing corner, weighing in at thousands of pounds, is on- premise software. Okay, okay, this may not be the fight you're willing to pay $100 to watch on t,v, however there is always a debate about whether a company should use the cloud for storage or purchase on- premise software for inside their facility. I hate to spoil the ending of the fight, but despite the extreme weight difference, the cloud is going to knock out the out-of-date and overweight on premise software. To begin the debate, let’s start off discussing why the Enterprise Content Management (ECM) is very well suited...
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On May 19 th , the Chapter gathered around the large table at the Burlington Marriott that has been our home for the past few months. The topic of the day – Buying and Selling ECM. Buyers and sellers, as well as those on the sidelines a.k.a. innocent bystanders, were sharing insights, experience and their frustration with the process. After a round of introductions, Dan Antion began describing the purchasing landscape from the point of view of a small company. Dan enjoys the relative freedom of working in a small department and having the budget and authority to make decisions but is also frustrated by the pace at which new software and services are...
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Microfilm is almost as old as photography itself. Since its beginnings in the early 1800‘s, Microfilm has gone on to become one of the most used system of archiving. When most people hear the word Microfilm, they think of a large machine in a library basement to view old newspaper clippings. But it is so much more, and now with digital technology, it has even more uses, benefits and potential. So how can microfilm be used in our modern day digital world? There are countless lasting benefits, including: Long life-expectancy Low cost of usage and production Storage efficiency Low maintenance Disaster-resistance ...
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In our last blog post we shared four initial steps to help you optimize the use of your shared drives . These first steps involved creating an information framework, designing the folder structure and establishing user permissions. From there, we were able to implement the new structure on the shared drive itself. However, before your new structure is ready for prime time, you’ll need to take care of a few additional steps. In fact, these final four steps are some of the most important ones if you are to achieve the desired outcomes of reduced risk, avoidance of document duplication, and increased worker productivity. Going live with your new shared...
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Marktforscher benutzen gern Grafiken, um die Positionierung von Anbietern und ihren Produkten in einem bestimmten Marktsegment zu visualisieren. Als ein Maßstab galt hier immer der Magic Quadrant von Gartner. Nun tritt mit einer ähnlichen Darstellung das Portal G2 Crowd an. Auch hier gibt es eine Art "Quadrant". http://bit.ly/G2Crowd_Grid Durch die Form der Visualisierung kann man aber leicht in die Irre geführt werden. Entscheidend sind die Daten und ihre Qualität. Hier spielen gewählte Kriterien, Parameter, Anzahl der Stichprobe, Bewertung und Prüfung der Richtigkeit eine große Rolle. Das Portal G2 Crowd bietet Bewertungen unterschiedlicher Softwareprodukte...
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When you're first implementing a social collaboration platform in your organisation - and to be clear, by this I mean a tool of any sort that has some social features, for example to create a social intranet, an online community, or an enterprise social network - one of the biggest decisions is often how to go about getting the ball rolling from a content or collaborative group structure perspective. Given that your ultimate goal is typically to make your organisation more open, interactive and networked , my usual recommendation is to make it as open and undefined as possible from the start; to allow anyone to create a group about whatever they...
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Das Akronym ECM hat vielfältige Bedeutungen: die Firma Espresso Coffee Machines, im Militärbereich Electronic Counter Measures und natürlich in der IT Enterprise Content Management. In dem Maße wie sich ECM Enterprise Content Management in Richtung EIM Enterprise Information Management weiterentwickelt, kann man zukünftig das Akronym ECM für Enterprise Change Management verwenden. Letztlich geht es auch bei der Einführung von Enterprise Content Management um die Herbeiführung von Veränderungen, um Change Management. Ohne solche notwendigen Veränderungen lässt sich ECM Enterprise Content Management nicht wirtschaftlich nutzen. Dies betrifft besonders das...
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