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Planning for successful technology change. But let’s just GO! This is the first article of a five-part series on technology strategy techniques that bring about lasting change. In case you missed it, read the introduction . It may seem obvious, but the first thing to start with when embarking on a significantly large ECM technology change, platform refresh, or software upgrade, is a strategically informed plan. Many organizations don’t do this well or skip it entirely. Everyone may think that your enterprise project has the green light to begin implementation when procurement finally signs on the dotted line; however, that ...
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BIRMINGHAM, AL, April 26, 2017 – ibml, a leader in information capture solutions for the enterprise, today announced the appointment of Martin Birch as President, Chief Executive Officer and member of the company’s board, effective immediately. He succeeds Derrick Murphy, who is leaving after 25 years with the company, including the last ten as Chief Executive Officer. “Martin is a well-known, client-centric executive with deep knowledge of the capture solutions space, having been a partner to ibml and advocate for ibml’s products for many years,” said Helen Yang a member of the Board of Directors for ibml. “Throughout his career, he has demonstrated a natural ...
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Das Analystenhaus Forrester hat im April zwei neue Waves veröffentlicht, die sich mit ECM Enterprise Content Management beschäftigen ( http://bit.ly/BCS-TCS-Wave2017 ). Seit letztem Jahr aber bereits heißt dieses Technologie- und Branchenumfeld bei Forrester "Content Services", im Jahr 2015 war noch von ECM Business Services die Rede ( Forrester 2015 ). Forrester präsentiert im April 2017 gleich zwei neue Studien: BCS Business Content Services und TCS Transactional Content Services . Natürlich muss sich die Definition von Content Services bei den großen Analysten unterscheiden :)  Gartner hat den neuen Branchen-Terminus "Content Services" gleich in drei ...
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Today, Microsoft announced on the Office blog new capabilities for Advanced Data Governance at the Ignite conference in September 2016. As of April 1, these features have been released into the O365 platform. As with all O365 releases, these are rolling out in waves. These features are only available inside Office 365 at this time. There are several features released including intelligent data import, threat protection and information governance. Of significant relevance are the new capabilities around information governance policy. Microsoft is providing the ability to assign retention policy to content across the O365 platform, retaining content ...
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Identifying Personally Identifiable Information Data breaches are an everyday occurrence that demonstrate no enterprise or individual is impervious to vulnerabilities. In 2015, there were 781 known data breaches in the U.S., the second highest year since the Identity Theft Resource Center began tracking them in 2005. [1] Between this influx of breaches and rapidly evolving and emerging privacy laws, it is no wonder enterprises are struggling to protect and effectively manage personally identifiable information (PII). The sources of PII maintained by enterprises range from internal employee information to customers and vendors, and are pervasive because ...
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Bringing the Cloud Down to Earth As companies of all sizes begin to store data in the cloud, privacy issues have become big news. Apple co-founder Steve Wozniak commented on the cloud, saying that the more we transfer everything onto the web, onto the cloud, the less were going to have control over it. [1] A major problem for companies is a lack of control over data. Companies often depend on service providers to secure, protect, and maintain access to critical company information. The issues companies face as they try to keep data compliant in the cloud dont end there. Privacy laws are more common and carry stricter requirements and penalties. This means ...
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Taming the Unstructured Data Beast with Object-Based Storage In todays world of ever-increasing big data, at least 80% (if not more) of it is unstructured. This data which on a basic level includes any data (both textual and non-textual) lacking pre-defined or recognizable organization, structure or database containment comes in many forms. From media files (such as audio, video, and photo), to website content, social media content, email and text messages, instant messages, PowerPoint presentations, Word documents, and beyond, we are surrounded by unstructured data. It permeates our daily lives, and most of our activities utilize or involve it to some ...
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New eDiscovery Horizons: Employee Personal Devices When we think about the universe of discoverable records during the course of pending litigation, we usually call to mind all of the business records responsive to the other partys claim. Most businesses generally assume that the scope of discoverable documents includes only work-related items in the companys custody: work emails, papers, documents on company workstations and servers, etc. Private emails and files on employees own personal devices and home computers, it is often presumed, are beyond the purview of litigation. However, a recent ruling in a Federal case from the Eastern District of New York ...
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Digital Transformation and the role of "ECM" or whatever we wind up calling it! Digital is changing people and organizations, not only in terms of technological opportunities, but also how people think about technology and its role in their lives. Its no longer people who adapt to technology rather, technology adapts to us The digital wave has set new standards for the world and it will do the same for ECM. ECMs user requirements, information approach, business cases, sponsors, architecture and even the existence of the term ECM is challenged. So what kinds of changes can we expect in how we work and the role of ECM in the face of this digital ...
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Last week Document Strategy published my article, ECM or Content Services? What Is the Big Deal? It looks at why many practitioners, including myself, are not accepting Gartners opinion to change the term Enterprise Content Management (ECM) to Content Services. Many of us have been saying that ECM has been changing over the years, especially the concept of a single repository. Forrester has been looking at ECM in two flavors of Content Services Business and Transactional for at least two years. The question is not if ECM is changing, every good technology will change over time. The question is should we change the term that defines this industry ...
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... the term Content Services is no good replacement or successor although AIIM, Forrester, Gartner, IBM and others try to position it as the new direction of the industry in 2017 ( http://www.project-consult.de/in_der_diskussion/gartner_ersetzt_ecm_durch_content_services ). Content Services is about technology and functionality and not about strategies and methods. It has no vision, it is not sexy at all. The term is a step backwards. The term is used in the web content & marketing industry for service offerings to create or distribute content. The term leads the industry to a niche, a backwater. ECM always had the ambition to be as important as acronym ...
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Implementing and achieving the right goals are the backbone of every business, large or small. As technology changes, so does the path that is taken to reach those goals. What is still common practice to many is beginning to fall behind the curve of competition. Similarly, those with the right tools may not be using them to their full capabilities. These are some simple ways to reach your goals and maximize the potential of your ROI. Lists and whiteboard diagrams are a great way to materialize and express ideas. That is, unless you are short on time, energy, or away from the office. Considering this is the case for many businesses, its easy to see how the limitations ...
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Eine Frage kommt immer wieder hoch: welche Relevanz haben internationale Studien zum Information Management Markt in Deutschland. So auch wieder bei unserem Update Information Management 2017 (Stuttgart kann noch gebucht werden: http://bit.ly/S01_17S ). Welche Aussagen kann man aus den Quadranten von Gartner, den Waves von Forrester, den Grids von G2Crowd und all den anderen internationalen Trendaussagen ableiten? (Quelle: http://bit.ly/StudienRelevanz ) Hier gilt es zunchst einmal die demografischen Daten zu eruieren, die leider nicht bei allen Studien offen gelegt werden. Anzahl der Befragten, Art der Fragen, Kriterien, Methodik, Region, Gre der Unternehmen, ...
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Reduce, reuse, recycle- the three Rs we have all learned to understand and act upon in our everyday lives. This phrase remains relevant to many situations, but most importantly, your business. How can you implement this phrase within your specific business? When your office reduces the amount of paper consumed and accumulated in the office, it not only benefits the environment, but your business as well. Excessive paper consumption is a nation wide problem. School and office environments make up the leading producers of paper products due to constant printing and copying. Additionally, every year more than 300 million tons of paper will be produced ...
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Michael Woodbridge von Gartner hat es nun offiziell gemacht - Gartner ersetzt fr ihre Studien und den Quadranten den Begriff ECM Enterprise Content Management durch Content Services. " ECM is Dead !". Macht dies Sinn? Wir hatten schon vor einiger Zeit ber Diskussionen bereichtet, was denn nun in Zukunft bei Gartner aus ECM wird. Der Begriff "Content Services" taucht bereit im Bericht zum ECM Magic Quadrant auf ( http://bit.ly/ECM-MQ-revisited ) und verschiedenen Diskussionen ( http://bit.ly/GartnerHC16 ) auf. In seinem Blogbeitrag ( bit.ly/Gartner-ECM ) fhrt Woodbridge eine Reihe von Grnden auf, so z.B. ... ECM is now dead (kaput, finite, ...
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Metadata is a key factor in the success of all software systems, and this is especially true with records and information management (RIM) software. Without certain kinds of metadata, the RIM system is like a library without indexing a great place for storing things, but ultimately useless because people cannot locate what they are looking for. Because metadata plays such a significant role in RIM systems, we need to have a clear grasp of what it does and what it can do before going ahead with an implementation. What is metadata? Metadata is often described as "data that provides information about other data" (according to the Merriam-Webster Dictionary), ...
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Anyone in an office can testify how easy it is for a workplace to go from clean and serene, to messy and hectic. Desks are cluttered with supplies, theres a line to use the printer, and people are on the move; its frustrating. Many businesses are overcoming these limitations by going digital. Some of the advantages may be obvious, others may come as a pleasant surprise. But, where do you start? Its time to clear up that desk. Its easy to replace the pile of papers sitting on the corner of the desk, and the maze of files and folders in the drawer. Simple tools like email, external hard drives, and cloud based computing can make a world of difference ...
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I originally posted this in 2013, but amazingly enough, it is still relevant ast week I had the fortunate opportunity to work Fred Pagoni from Colortrac, a colleague for over 15 years. We have both been involved in the large format industry. Its amazing that with so much experience how you can still teach each other about the tricks and tips. We all find better ways to do things; we just need to share them. While training on the latest model of Colortrac Scanners, my staff asked Fred technical questions. He gave us new insight to how to work faster and more efficiently while getting the best results. I had to share these very obvious tips! ...
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Its no surprise to hear that pollution from manufacturing and waste has a direct and negative impact on the environment. Everything from paper clips to fax machines are contributors to the problem. Many businesses are stuck between a rock and a hard place; theyre trying to minimize their effect on the environment, while providing maximum productivity for both their consumers and employees. One of the largest culprits adding to environmental damage and waste is also one of the easiest to replace: paper. Lets take a look at how much of an impact paper production and waste has on the environment, and how simple it can be to be part of the solution. Paper ...
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Data Breach Living Wills: Information Theft Response and Recovery Plans Why Prepare? The average total organizational cost of a data breach in the United States in 2015 was $6.8 million. [1] In 2016 alone, over 3,000 publicly disclosed data breaches have occurred so far, representing more than 2.2 billion compromised records. [2] In addition to the upfront expenses, the damage to an organizations reputation and goodwill can be immense and long-lasting, potentially presenting an existential risk to its future. In the notable case of the data breach at Ashley Madison, hackers exposed spousal infidelity that prompted a $567 million class action ...
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