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Seit 6 Wochen läuft die Diskussion in der XING-Gruppe Information & Document Management zum Thema " Ist der aktuelle ECM-Ansatz noch zeitgemäß? " ( http://bit.ly/ECMnext ). Persiflierend könnte man sagen, der aktuelle - NEIN -, der ursprüngliche Ansatz - JA -. Lässt man die Diskussion der letzten Wochen einmal Revue passieren, so zeigen sich drei verschiedene Schwerpunkte: [1] die Kräfte, die ECM verändern und erweitern, [2] die Bedeutung von ECM für die Branche selbst und [3] Nutzen und Wichtigkeit des Themas ECM für Anwender. Der vollständige Ursprungspost bei PROJECT CONSULT: http://bit.ly/nextECM [1] Eine Auflistung einiger Kräfte,...
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Over the last couple of weeks I’ve been approached by recruiters that wanted to chat with me about taking on some Information governance and information management work. Two of the opportunities are in Calgary, a little over 300kms from where I live, the other is local. One was for a credit union, one for a pipeline company, and the last for a provincial government ministry. All three organizations are looking for a senior resource that could deal across the enterprise to get programs in order, drive change, and be THE subject matter expert for all things related to governing and managing information. The proposed rates are as follows: Credit Union...
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Why is change so difficult? From an administrative perspective, it can mean giving up control, and letting go (at least that's the perception). It may also be a recognition of the gap between the philosophical idea of allowing people to manage their own sites and content, and the reality that, in general, these unmanaged environments are messy (especially when you later upgrade or migrate). Collaboration itself can be a difficult concept for people to embrace. It takes time to incorporate new tools and processes into your corporate culture, and many of the exciting new features that convinced your management team to adopt a technology may be counter-intuitive...
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The True Cost of SharePoint In Shadow Work : The unpaid unseen jobs that fill your day, author Craig Lambert brings attention to the steady drumbeat of screen errands we run in our contemporary habitual problem-solving mode: Google the lab reports of a loved one Book our travel plans Assemble the fruits of online shopping delivered from ground shipping The list – it goes on and all under the guise of saving us time and effort. That debatable conclusion evidences another widespread reality: the subtle distinction that the D-I-Y element leaves out “us” and “them” and of course “me.” The shadows are full of engineered shortcuts...
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These days, the headlines are full of reports of cyber-security breaches and hackings. Everyone wants to know how they can prevent their information from being hacked and how to keep their sensitive documents secure. Many things can result in a data breach including theft, malware and phishing. However, a recent report found that the number one cause of data breach was human error and employee negligence. While we’ve recently heard of big name retailers and credit card companies being hacked, the truth is that any business is susceptible to a data breach. Below are a list of tips to help you implement strong cyber security within your organization. Strong...
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This post summarizes market developments in the SharePoint, Office 365, and ECM ecosystems over the last quarter. I was fortunate to attend a variety of events recently, including the Microsoft Worldwide Partner Conference (WPC), and events hosted by AIIM, Lexmark, Nintex and the DLM Forum in Europe. Microsoft continues to strengthen its mix of products with Windows 10 and EMS for iOS and Android. They made a number of acquisitions this quarter that aimed to provide a more capable Office 365 and Azure environment that equally supports Windows, iOS and Android. At WPC, they said that their EMS software which manages multiple BYOD devices has been growing...
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Senior executive buy-in and commitment is often cited as a vital element in the success of a social collaboration initiative, but I've found that the reasons behind this aren't always comprehensively understood, meaning that often it doesn't quite go far enough to be worthwhile. Of course, any project that requires adoption by multiple departments within a business ideally needs the support of top-level management; without it, you risk your efforts being undermined by corporate politics (particularly where your initiative is seen as simply a vanity project for a particular individual), or simply being brushed aside because a) a senior leader in another...
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Welcome to my AIIM blog. This is my first post here and I really hope we can connect and share opinions about how organizations rely on collaboration and communication to get work done and achieve compelling results. Today, I want to talk about "Groups" in Office 365 one of the most recent innovations, which in my opinion, brings a balance between the tools and information needed for a team for ad-hoc communication and collaboration. Groups offers an improved alternative to collaborate in a team, since it allows people to quickly organize information and use modern technologies in order to simplify communication, no technical knowledge is required....
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In our current digital age, it is crucial for a company to assess which computer solution is best for their operational and management needs. The most important computer question facing businesses is whether to go with software, hardware or both? Below is an explanation of software and hardware and which solution best suits your business. Software: Software can be defined as the non-physical (hardware) components of a computer. Software consists of a collection of instructions that enables a user to interact with the computer. Also, Software is a program that enables a computer to perform a specific task, as opposed to the physical components of the system....
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In the past few years, the cloud has gained a lot of momentum and seen widespread adoption. It has some substantial advantages when compared with traditional on-premises deployment, such as low TCO, agility to set up, less dependency upon highly skilled IT personnel, better scalability, to mention only a few. When it comes to ECM solutions, the trend is not very different. According to a survey carried out by AIIM in June 2014, 47% of the researched companies already have their ECM system in the cloud or in a hybrid of on-premises and cloud. 37% are planning to use the cloud in the future. But how to decide if the cloud is the right place for your content?...
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I recently finished creating my first records classification scheme and records retention schedule [RCSRS] from scratch. I did everything from the data gathering, interviews, legislative research, hierarchical development, etc. The application of the RCSRS is only intended for physical records at this time, but I wanted it to be robust enough to be used for electronic records, when and if the client decided to move in that direction. At a former job, I spent many months learning the backend of the RM module in Content Server in order to map our retention rules to the software. I learned a number of things about constructing records classification schemes...
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In 2013 when I sat down to the task of writing the world's first textbook on information governance (IG) there were no books defining exactly what IG is, how to do it, and what the totality of IG encompasses. After more than five years of research on IG subtopics, I had to pull together the pieces and structure the just-forming discipline of IG. There wasn't much to go on, but I used key models where possible such as the Information Governance Reference Model (IGRM) and E-discovery Reference Model. I also leveraged the Generally Accepted Recordkeeping Principles®, work product from my consulting colleagues in the field, some blogs and articles,...
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For owners of a small business, the process going paperless can seem like a daunting task. You may think that you don’t have enough documents for you to need to go paperless, or that your files are easily manageable. The reality is that going paperless is the perfect direction for a new or small business to go towards. Going paperless offers a lasting asset that most small businesses want to reach: growth. Reducing the amount of paper in your small business will increase workflow efficiency while reducing the many annoyances and costs of dealing with physical paper. Below are a list of just a few benefits going paperless can offer a small business. ...
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Choosing a document imaging partner isn’t an easy task. Document conversions are often large, high-profile projects, which means the stakes are high and you want to be sure you get it right. Another big challenge is knowing what to look for. Different imaging providers offer different services, so how do you know what’s really important? The following questions will help. Based on our experience with hundreds of imaging projects, these questions cover all the key aspects of document imaging outsourcing . By discussing these with a prospective partner, you’ll help ensure that they meet minimum standards of service and incorporate best practices into...
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When evaluating your information governance (IG) training options, you must not only consider who authored the course materials, and who will be teaching, but also, the specific content of the course. What topics are covered? What materials are used? Is there a textbook with documentation for future reference? Or just reams of printed slides in a binder? Are there guest speakers, educational videos, whiteboard discussions, or software demonstrations? Below are the modules I teach in our online IG training classes, based primarily on my book, Information Governance (Wiley, 2014). The book is being used to teach IG at major universities...
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Managing information correctly is crucial for any industry. The Energy & Engineering (E&E) sector is no different. With changing oil prices and increasing regulatory and environmental pressures, information management is a powerful tool to keep operations lean, achieve compliance and mitigate the risk of unnecessary work, rework and financial losses. As with most other industries, the E&E sector has been managing information the traditional way: choosing a Content Management platform, designing and implementing an object model (comprising object types, workflows, lifecycles, security model, retention policies, etc.) over and over again, varying...
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Lange vorhergesagt , nun ist er da: der ernsthafte Eintritt der Anbieter von Electronic File Sharing & Synchronisation (EFSS) in den Markt von Enterprise Content Management (ECM). Das Ziel ist ECM aus der Cloud ( http://bit.ly/Cloud-ECM )! Der Anbieter Box macht gleich mit zwei aktuellen Ankündigungen die Sache klar (Originalbeitrag auf der PROJECT CONSULT Webseite http://bit.ly/Box-ECM-Cloud ) . In Deutschland konnte man früher die EFSS-Lösung von Box direkt oder auch über das Angebot der Telekom fürs elektronische Büro nutzen. Nun kooperiert Box mit IBM ( http://bit.ly/IBM-BOX ), um in deren Rechenzentren weltweit Box anbieten zu können und...
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Microsoft is now a couple years into their cloud strategy, moving aggressively to transform their long-dominant consumer and enterprise products and platforms to meet their cloud-first, mobile-first vision of the future. While most would agree that Microsoft is directionally-correct in their strategy, the transition toward a cloud model has been anything but smooth. With Office365 setting growth records, and Windows Azure proving to be a bright spot in Microsoft's strategy, organizations are investigating the options, trying to understand how their business requirements fit into the cloud model. For many SharePoint on-premises customers the...
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So Box came out and announced Box Governance this week. For those of you thinking that Box is just one of the surfeit of file sharing providers on the planet, think again. Box has been steadfast in stating that they are providing content management and this week’s announcement is further proof of that. Box Governance provides three important capabilities: 1) Retention Management; 2) Content Security Policies (really should have something about “sensitive information” in the name); 3) Defensible eDiscovery. While having these capabilities available is in and of itself a major step forward, it’s also important to note that organizations that choose to deploy...
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Regardless of what you’ve been hearing, Enterprise Content Management (ECM) is not dead. For years ECM has been harangued as being overly cumbersome, overly expensive, overly difficult, and underwhelming when it came to delivering benefits. That’s all about to change… The manner in which ECM is delivered is going to change. Taking a cue from what consumers have come to expect in terms of the technology they use for personal reasons, a subset of Enterprise File Sync and Share (EFSS) vendors, led by Box , are emerging as purveyors of ECMnext – the next generation of Enterprise Content Management platforms. The focus is on how and why people create, consume,...
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