Overview – Generative AI Add-on for Alfresco by Crest Infosolutions
The Generative AI add-on for Alfresco by Crest Infosolutions extends Alfresco Content Services and Alfresco-based workspaces with built-in AI capabilities for document understanding and knowledge management. Directly from the Alfresco interface, users can:
- Summarize documents (one-click or bulk, saved as metadata for search and workflow)
- Chat / Q&A over repositories, asking natural-language questions about stored content via an integrated “Ask AI” experience
- Automatically detect and redact PII in documents and images to support GDPR/PDPA and internal privacy policies
- Translate documents securely into multiple languages without exposing content to public translation services
All of this happens within Alfresco’s Digital Workspace, avoiding manual download–upload cycles to public GPT tools and reducing the risk of data leakage.
Multi-model, Enterprise-grade AI Integration
Architecturally, the add-on is designed as a multi-model, backend-agnostic AI layer. That means the same Alfresco user experience can be wired to different LLM engines depending on your enterprise standards, region, and workload:
- IBM watsonx – for organizations standardized on IBM’s governed foundation models and hybrid cloud stack.
- AWS Bedrock – to tap into Bedrock-hosted foundation models as managed services within AWS environments.
- Google Gemini and Vertex AI – for Google Cloud customers leveraging Gemini models and Vertex AI orchestration.
- Microsoft ecosystem including Copilot / Azure OpenAI – where Microsoft 365 integration and Azure-hosted LLMs are strategic.
Because the integration layer is model-agnostic, organizations can mix and match providers, route different use cases (e.g., PII redaction vs. summarization) to different engines, or switch providers over time without disrupting the Alfresco UI or user workflows.
On-Prem and Sovereignty-Ready
A key differentiator of Crest’s solution is its ability to run fully on-premise or in a tightly controlled private cloud, alongside your existing Alfresco deployment. Crest already positions its GenAI-enabled Alfresco DMS for customers that need on-prem AI, not public cloud AI, particularly in government and regulated sectors.
This deployment model helps you:
- Keep all documents and prompts within your network – no content has to leave your data center
- Meet data sovereignty and residency requirements by pinning storage and compute to specific jurisdictions.
- Align with strict security and privacy policies, leveraging Alfresco’s existing controls (encryption at rest, TLS in transit, records compliance) while adding GenAI on top.
Net Result
Organizations get a GenAI-powered Alfresco that:
- Delivers practical use cases (summaries, Q&A, PII redaction, translation) directly in users’ daily workspace.
- Uses a multi-model integration approach to work with your chosen AI / LLM platforms (IBM watsonx, AWS Bedrock, Google Gemini & Vertex AI, Microsoft Copilot / Azure).
- Can be deployed fully on-premise to satisfy the most demanding data sovereignty, security, and privacy requirements—without sacrificing usability or productivity for your users.