AIIM True North

The session will provide an overview of digital ethics issues that have taken on greater urgency with the rise of emerging technologies such as big data analytics, AI/machine learning, RPA. These issues include data privacy, AI/machine learning and bias, automation and work, and algorithmic opacity, risk and responsibility. It will make a case that these issues are relevant to ECM technologies and practices and that ECM practitioners have an opportunity to provide solutions to these issues. Finally, it will describe how ECM business analysis methods can be combined with ethical analysis to create solutions for organizations confronting ethical and legal risk.