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Blog Entry
The Battle of Little Big Data

If you're someone who's paid to help your organization work smarter, odds are you get invited to lots of trade shows and conferences. Here legions of knowledge professionals are encouraged to spend down their training and travel budgets for the exhibit booths and break-out sessions of...

Marc Solomon's profile image

Blog Entry
Why giving the users what they want is not enough - the Importance of communication

As you are all most likely aware, giving the users what they want is not the right thing. Why? Because, often, the users don’t know really what they want. Consider the following example: A large restaurant chain has restaurants across the globe. Each restaurant needs to maintain...

Mark Owen's profile image