If you're someone who's paid to help your organization work smarter, odds are you get invited to lots of trade shows and conferences. Here legions of knowledge professionals are encouraged to spend down their training and travel budgets for the exhibit booths and break-out sessions of...
Building an effective capture solution – Part 1 of 3 (User Experience/Device/Interface) In this three part series of blog posts I would like to walk you through building a highly-effective, yet extremely agile and surprisingly affordable document capture solution. Not a piece-part of...
As you are all most likely aware, giving the users what they want is not the right thing. Why? Because, often, the users don’t know really what they want. Consider the following example: A large restaurant chain has restaurants across the globe. Each restaurant needs to maintain...
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