Ah, the intranet. One of those great ideas that somehow never quite lived up to expectations, right?...But how many can honestly say their intranet is a business critical system - or even one that their employees find useful and are happy to use?
4 Comments - I totally agree: The Intranet is the only logical and practical home for internal collaborative information exchange
Technology firm Ricoh America's social collaboration story stems - like many other examples in this space - from an intranet consolidation project, as a result of the company's acquisition in 2008 of the US company IKON
Similarly, many small businesses have little in the way of an intranet, so it's difficult to share information effectively to support the accelerated demand. For UnLtd, one of the major benefits of introducing a social intranet was in better-connecting its significant mobile workforce - around two thirds of the company's 100 or so staff spend all of their time in the field, visiting award winners and partners, rather than based in an office. This means they could feel quite isolated, and the social intranet has helped to connect them to each other more effectively, but has also made them feel more connected with the organisation as a whole
Whether we talk about Systems of Engagement, collaboration, next generation intranets or Enterprise 2.0, organizations are recognizing the growth of social business applications
The consulting firm Booz | Allen | Hamilton gets a lot of well deserved attention for their use of Enterprise 2.0 to extend the usefulness of their intranet , Hello.bah. They're mainstays at the Enterprise 2.0 conferences and one of the great success stories
"We're knee deep in our legacy intranet migration to SharePoint and social computing isn't on the radar screen"
#Adoption #SharePoint #social #Collaboration #software #intranet
A great example of this came up in a case study that I am currently working on for a global office equipment manufacturing firm, where an acquaintance made through a personal interest group on the social intranet gave an employee the opportunity to get help on a business problem that had been an issue for some time, purely through making a friendly contact in the marketing department
#enterprise2.0 #intranet #socialnetworking #ROI #value
In some companies, this approach is now served by the a lot of projects like renewal of "intranets" and the definition of a new workspace and collaboration that has almost become common to call the " digital workplace ": a virtual space, rich, relevant and available
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