IT Departments are used to multiple requests for support. And these requests run the gamut from desktop support to connection issues. All too often appeals for certain reports are included in these requests. This means when a user needs some data as a report or to create a report, IT must get...
As organizations increasingly look toward social technologies to improve the user experience within enterprise collaboration management (ECM) platforms, we need to not forgot one of the primary reasons we have these ECM platforms in the first place: their document-centric capabilities with role...
Over the past several months, I've been talking with customers and partner organizations about how they measure the success of their collaboration efforts today -- and am shocked at how much companies really understand about what is happening within their environments. Most collaboration...
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One of my favorite memes of the modern technology era are those funny texting autocorrect disasters , where people mean to say one thing, but the ever-helpful device replaces a few choice words to make the actual reply, once you've committed and hit 'Send,' something comical. It'...
An interesting question was posted to the interwebs via Twitter. Someone was searching for information on governance for small to medium businesses (SMBs) -- specifically as it applies to SMBs, rather than large enterprises. My initial reaction was that there is no difference. Much of my...
Last week we considered how binary logic is about as helpful for writing code as it is useless for assessing information quality. Our non-working model? The I-like button version of content analytics, a.k.a. the Smiley Face-ification of Social Media. So how do we tilt the universal code...
Engineers are the master technician/carpenters that hold and pass electronic charges -- a circuitry that corresponds to a binary set of numbers. Instead of hammers chasing nails, every byte is reducible to zeros and ones. Off and on. Black and white. True and false. Left and right. Yankees and...
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