I remember a workshop I ran for a client, five years ago. We had brought together a group of colleagues from across their organization. My client was looking to develop and implement a corporate fileplan to organize their records. I had been a records manager for a decade, but I was new to...
Organizations are facing the reality that electronic information is or can be a record and as such are now trying to address how they will manage this mounting mass. AIIM research and in discussions I have had with students in my classes, we find that many organizations are turning to SharePoint...
Do you have any business processes that drive you crazy because of the manual intervention required, manually intensive complexity (or stupidity), error prone results, or just because ‘that’s the way we’ve always done it’?
Faster algorithms are often more complicated, and implementers are often willing to accept a slower algorithm to avoid having to deal with complexity. But a faster algorithm is often not much more complicated, and dealing with slight added complexity is a small price to pay to avoid dealing with a slow algorithm
Although we advanced professionals focus on cutting edge technologies, advanced hardware/software solutions, and sophisticated applications that work well in a corporate or large institution environment, the SMB companies rarely have needs for this level of system complexity and cost. They could not care less about Big Data, Open Systems Standards, Automated Classification, Cloud Architectures, and other seeming obsessions of the elite ECM/ERM crowd
David Weinberg in KMWorld agrees checklists can successfully reduce complexity one step at a time but cautions that “we like lists beyond their utility
Records management is complex and many records management initatives take forever to get off the ground (if they even do get off the ground) due to their complexity. If I am understanding Pie correctly, this is where the disagreement lies and the arguement for simplicity
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Align with IT – It is clear that many of the future challenges for records management will result from the complexity of the various repositories that contain electronic records
Control through process reflects traditional project management phases—but note the last piece (nice to see it here): Life cycles and methodologies Project definition Contract and procurement management Project planning, execution, and tracking Change management Risk management Quality management Issue management Decision making Information management Control through metrics, which we should see mentioned more in the study materials for the ICRM test: Resource allocations and cost estimates Project deliverable benefits and value assessments Complexity Forecasted volume of output Measures of risk and uncertainty Project duration Finally, control through influence
Add to this the complexity that many organizations add by expecting their user community to remember a complex records classifications scheme or other detailed metadata and you have a recipe for failure
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