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ECM Load Testing Risks Reviewed

RISK of ECM Project Failure Say “risk of ECM project failure” in a board room and you quickly discover that the most scary scenario is a performance related failure discovered after a go-live deployment to production, yet it happens all the time. That means that some part of...

Mike Clarke's profile image

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Why Miscalibrated Benchmarks Are Worse Than None At All

As a consultant and instructor in the realm of information management best practices, I spend a lot of time talking about the need to develop performance metrics so that future improvements can be quantified. And this is exactly right, for it is hard to know what kind of progress you're...

Steve Weissman's profile image

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Image Recognition Performance: The Cost of Manual Processing

What are the cost of errors and rejects in manual processing? Costs can quickly mount, as illustrated by the following example. With recognition, there are two important variables affecting success rates that are specific to a customer: errors and rejects. Errors are issues involved with...

Jim Franklin's profile image


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Some of my best friends are engineers

I was listening to an NPR interview with Ken Auletta on tonight's commute. The Googlarchy was searching for its next growth engine and cheap, green power in the form of offshore football fields full of wind pistons churning in the breeze seemed like the right conversion from cheap, green...

Marc Solomon's profile image

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Tips for Tuning Your ECRM System

Summer is often a time for planning new projects and cleaning up old ones. It's also the perfect time to take a look at your ECRM system. With many implementations supporting mission critical business functions, an ounce of prevention can be better than the proverbial cure. With people...

Dan Elam's profile image