If you own or manage a capture operation you probably want to know how it’s doing. Whether you do capture in-house (using Captiva , Datacap , Kofax or others) or outsource (to Xerox , Pitney , SOURCECORP , Swiss Post Solutions , or others) you probably want to know how you&rsquo...
Three of our departments on campus had different situations and for various reasons decided to outsource all or part of their Content Management. This article outlines the advantages and the disadvantages that they encountered along the way. In two of the departments they had already...
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