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Krug’s Laws of (RIM Software) Usability

Oh, Records colleagues: I have two very easy reads that will only help you create a folder hierarchy in your electronic records and information management software. Steve Krug’s “Don’t Make Me Think: A Common Sense and Approach to Web Usability” and “Rocket Surgery...

Mimi Dionne's profile image

Blog Entry
Then Don’t Do That…

Most of you will recognize the title from the old “ Doctor, it hurts when I do this ” joke. Some of you will find yourself wanting to say that in response to SharePoint users who complain about their experience, particularly when “ they aren’t doing it the right way! ...

Daniel Antion's profile image

Blog Entry
How do I Teach Them SharePoint?

One of the broad subjects that was suggested for us to write about was “ what keeps you up at night? ” Well, truth be told, nothing keeps me up at night; I tend to sleep like a baby. That doesn’t mean, however, that I don’t have concerns about our SharePoint deployment....

Daniel Antion's profile image