Last week, during the AIIM Conference, I heard a lot of speakers talk about failure. I heard speakers suggesting that we should “ avoid impossible projects ” in order to insure that failure won’t be an option. I heard speakers suggest that “ if we never fail, we aren’t reaching far enough ” and...
Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how you should plan to fail, avoid razzle dazzle, and apply the 3 Year Rule. 1. Always design...
RISK of ECM Project Failure Say “risk of ECM project failure” in a board room and you quickly discover that the most scary scenario is a performance related failure discovered after a go-live deployment to production, yet it happens all the time. That means that some part...
The more things change, the more they stay the same….. As part of client work that I am involved with, I have been interviewing other companies that have SharePoint installed and are actually using it as a document management system. I have a set of questions that I send to the...
Last week, like many businesses in Connecticut, we spent a few days without power at our office. The good news is that Tropical Storm Irene hit on a Sunday, and power was restored to our office by Tuesday afternoon. Wednesday morning, we were back to business as usual. Of course, we managed to...
I like failures. I like hearing about failures and learning from them. I like hearing that other people have made the same mistakes I have and succeeded in spite of (in some cases, because of) those mistakes. I like hearing how one social strategy fails miserably in one organization yet thrives...
I was reading about a document management project fiasco and one of the bloggers introduced the concept of The Devil’s Triangle (TDT). Briefly, TDT is a relationship between three participants in a software implementation project: the customer, the vendor, and the system integrator. And...
The concept of Do-It-Yourself (DIY) is not a new one in fact it has been around for many years. I can remember as a teenager working on my cars – of course that was my interpretation of what I drove – I would go to the local You-Fix-It garage to use their lifts and tools. In business...
Napoleon Hill in his classic work, Think and Grow Rich, tells us we should burn all our ships. “Every person who wins in any undertaking must be willing to burn his ships and cut all sources of retreat... to be sure of maintaining that state of mind knows as a burning desire to...
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