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The Utopian Hysteria of the IT Chargeback Model

Some organizations build out complex cost models, mapping them to roles and responsibilities, and charging project work back to the business accordingly. But this model can be difficult to administer and maintain, and very few organizations are successful at doing it. If you find yourself struggling to manage the governance model surrounding your ECM platform, then you're probably not ready for the governance acumen required to sustain a chargeback model. To successfully manage it, you need to Understand which organizations are using the chargeback model, and which are not

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