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The Devil's Triangle

I was reading about a document management project fiasco and one of the bloggers introduced the concept of The Devil’s Triangle (TDT). Briefly, TDT is a relationship between three participants in a software implementation project: the customer, the vendor, and the system integrator. And yes, a TDT has a negative connotation meaning that someone of the three is to blame for a challenged project (project “failure” can be defined in many ways so I’ll use challenged). In many reports that document and dissect challenged projects, I haven’t seen one that lists the software itself as a leading cause of failure

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