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Document Processing Opportunities that can Improve Customer Experience

When opening a customer account, an organization has a very valuable first-impression opportunity to make with its customers. It needs to convey speed and competency. Little interaction points can go a long way. One small way to do this is to utilize document processing software to its highest...

Aaron Bauman's profile image

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A not-so-brave world of paper

AIIM President John Mancini wrote a post recently called " The Brave New World of Scanning and Capture - Really? " that addressed some of the information management challenges associated with buying a car. I just had the opportunity to refinance my house and as I went through that...

Jesse Wilkins's profile image