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Document Processing Opportunities that can Improve Customer Experience

When opening a customer account, an organization has a very valuable first-impression opportunity to make with its customers. It needs to convey speed and competency. Little interaction points can go a long way. One small way to do this is to utilize document processing software to its highest...

Aaron Bauman's profile image

Blog Entry
A not-so-brave world of paper

AIIM President John Mancini wrote a post recently called " The Brave New World of Scanning and Capture - Really? " that addressed some of the information management challenges associated with buying a car. I just had the opportunity to refinance my house and as I went through that...

Jesse Wilkins's profile image

Blog Entry
What Is Integrative Middleware?

As organizations around the world seek to “do more with less,” they are increasingly looking to integrate—or combine—IT systems to eliminate the costly and time-consuming practice of toggling between multiple applications. Integrative middleware is software that is...

Meghann Wooster's profile image