It’s hard enough to maintain an up-to-date approved retention schedule, but the barriers to systematic implementation of the schedule are also challenging. My last blog identified people, process, and technology barriers that can have a chilling effect on deletion / destruction of records....
Sometimes it is not the technology itself that dictates either the success or failure of a particular technology. I believe that the “user experience” helps drive adoption of a particular technology or ultimately will bring its demise. Let me give you a few examples. Microsoft...