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Document Processing Opportunities that can Improve Customer Experience

In terms of new account applications processing, the latest improvements in advanced capture and document processing technologies are making it easier and more seamless for businesses to collect and store information on new accounts – from bank account applications to insurance and health care forms to government services. Here are three techniques you can leverage to support a better customer service experience: · Detect the presence of signatures first – A signature is often required for transaction authorization. So if an application request is being processed and there is no signature, why invest the time and money to process the application until a valid signature is obtained?