In the never-ending search for improving customer adoption and engagement -- which social promises, and I do believe can deliver -- the difficulty for most (if not all) organizations is demonstrating business value amidst all of the marketing and promises of the OEMs and vendors. For social ...
Missed AIIM 2014? Or did you just miss out on a session or three you wanted to see? In the coming weeks, we'll be sharing many of the presentations with you. Actionable advice and thought leadership brought to you by some of the smartest people in the information technology industry. Joel...
With Microsoft and Salesforce announcing a partnership that will align the former's collaboration and communication platform powerhouse, Office365, with the latter's leading customer relationship management (CRM) platform, one thing is clear: collaboration continues to be a primary focus of...
The implications of commodity storage are not hard to determine. The prices are going down. The game is afoot. The vendors want your data. They want your money. They want to hook you now to “serve” you for the long haul. Box, Dropbox, Google, Microsoft, Amazon and Apple are all...
Like the 'Severe Weather Warnings' that have been so frequent this winter, announcements made at SPC14 point us in a general direction, set some conditions, but remain vague about the details we've been waiting for. Last year's conference announced the integration of Yammer into...
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Once again I raise my opinionated head to write something just before the big show. Of course the big show I refer to in this instance is none other than SharePoint Conference 2014 (SPC 2014). On the topic of big I wanted to discuss something I have been discussing for the last seven years:...
Measurement of social sucks. And I'm saying this without having a clear picture of what needs to happen for it to be fixed. But treating internal social collaboration like your external website is not the answer. Social needs stronger measurement. For social collaboration to...
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In a very visible (and heavily Tweeted) survey last year conducted by Avanade, over 1,000 business and IT leaders and 4,000 end users were asked about the impacts of social technologies on enterprise collaboration. While there was strong usage of enterprise social networking among respondents ...
How many of you have seen the movie Minority Report ? Do you think computers (or people) should be allowed to to make predictions about the future and define behaviors and actions based on those predictions? Whether you think this should be the case or not … it&rsquo...
This blog post is based upon the work undertaken with with a global FMCG organisation. ‘Kaizen’ is a Japanese word term for continuous improvement. In order to maintain a healthy, business aligned and valuable knowledge platform, there is a need to have clear alignment across...
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