The Records Management Application (RMA) as defined in days past is now an anachronism...ALL content must be governed, not just declared records
6 Comments - Much of the important content is classified automatically, transparent to the end user, thus providing a full audit trail of the business transaction that is used for discovery, FOIA, and audits. RM as a foundation is not the focus, the business transaction that includes RM is the focus
For example, technology by itself is not the answer; to make ERM actually work requires building blocks: policies, retention rules, procedures, training, and audit...Designing or revising ERM program elements is a balancing act
Microsoft is seeing the same trend AIIM is seeing and is trying to get ahead of it...Again, this is a significant shortcoming from an ECM perspective
5 Comments - My guess is that IT tends to want to find a technology to solve every problem......The key take away is that user engagement is really important but so is ECM and information governance
Many folks in the ECM and RM industries use the term "Content" to describe what is being managed by our automated systems...Web site content is a mix of static and dynamic information, and it sometimes needs governance
This approach is expensive, and once accomplished it is expensive and difficult to modify, expand or upgrade...The challenge with these systems is to adapt to rapidly changing technology and new market drivers
1 Comment - It might say: "Information Governance is applied when content is created, captured or ingested, making RM part of the DNA of business applications."
Not only this, but SharePoint looked across a sea of failures and said: we can do this better, and we can do this for everyone; focusing and reemphasizing that without the end-user’s acceptance this technology could never succeed
3 Comments - Some users like it, but most try to stay away from it if at all possible, which I think is a shame
Email is the largest type of electronic content that is requested in eDiscovery
3 Comments - http://www.aiim.org/community/blogs/expert/Everything-is-a-Recordthere-I-said-it#43f66247-33a8-4be3-aeab-2eb159898c6a...NARA does not require agencies to do this, however to meet the presidential mandate it is really the only pragmatic approach
This question usually comes up in the context of a frustrated practitioner who is having a difficult time getting traction for their ECM program or from business users how are frustrated at being told by IT, RM or someone else that they need to manage their information in a certain way that may not be immediately intuitive to them, or does not support their business processes
With the usual disclaimer that views expressed here are my own, and not those of my employer or of the government agency with which we are engaged, I want to share my current thoughts on this
However, keep in mind … the risk is not solely the responsibility of the single person involved in storing the information in the cloud...I’m not suggesting people stop using cloud based services for storage