User experience doesn’t always depend upon big initiatives that require moving Heaven and Earth. That’s the lesson I learned yesterday while I was covering the support desk for a while. One of my coworkers called with a question about something he wanted to do on a SharePoint...
We all know that the companies who make the stuff that they put on the eye-level shelves in the grocery store, paid a price to get that placement. When you walk in and see one brand of soda on an end-cap, and one flavor of chips on the third shelf from the floor, you are looking at the results...
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