" Mancini believes there is opportunity to help solve this issue with the use of smart process applications. You have an opportunity to hear more from John about information chaos and smart process apps when he is the feature guest in our October 16 webinar titled 'Demystifying Smart Process Applications'
One specific example is the emergence of Adaptive Case Management (also referred to as Dynamic Case Management or Smart Process Applications). Adaptive Case Management is designed to facilitate the implementation of fluid and agile processes for engaging with customers. A recent research by AIIM titled Case Management and Smart Process Applications defines adaptive case management as “any process… where the process steps and outcome may change during the course of the process… Applications can range from payment management, through contract bids, claims handling and loan origination, to traditional healthcare, crime or legal cases
We've also just published our latest Industry Watch paper, Case Management and Smart Process Applications. I put together this short presentation to highlight a few of the findings
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