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Blog Entry
Connecting Content to Social

I've been around long enough to see a couple familiar cycles when it comes to social. If you look back to the late 1990's, instant messaging (IM) was the hot social property, with organizations spending the next few years fighting end users over whether to lock down the public IM...

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Blog Entry
Moving from Records Management to Engagement

As more and more software and services companies roll out social tools and features, jumping onto the bandwagon of the move to the social organization, managers at every level are being asked to investigate social -- and find out how it can benefit the organization. For what it's worth, I...

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