The focus is not on developing huge data centers or building internal capacity, but on integrating technologies that support unified communications, collaboration, workflow, and other Web 2.0/3.0 applications
Even with some level of unified communications, we spend a frustratingly large amount of time tracking down materials related to conversations, accounts and projects that we are working on
To make this even more complicated both personal and enterprise IM systems are now the front-end of Unified Communications systems allowing instantaneous phone and video communication
The better approach is to have a unified communications, or Internet, or social media policy that is generally applicable across platforms
O365 provides one subscription price (basically) to gain access to Unified communications through Lync, enterprise level e-mail through Exchange, collaboration through SharePoint and Yammer, and of course productivity solutions through Office Word, PowerPoint and Excel
v=bdzuFG6q63k 4 Reasons Why Microsoft Will Shift the Business Productivity Paradigm http://sp.meetdux.com/archive/2010/11/16/Microsoft-Unified-Communications-Collab-SharePoint-Lync-Exchange.aspx Microsoft Lync Overview: http://www.microsoft.com/en-us/lync/technology-overview.aspx #lync #ucoms #facebook #SharePoint #ocs #sharepoint
While there are many niche social software vendors, there are only a few who have a full suite of complimentary and fully integrated products for email, instant messaging, collaboration, unified communications, etc
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