As enterprises adopt some level of social graphing capability, the graph can be mined to produce an implicit pool of answers related to an employee's line of work. Just as "you may know" functionality is pervasive across commercial social platforms, "relevant answers" functionality is easily obtainable from an enterprise social graphing platform
The premise of the graph is appealing, but in order to obtain benefits from this entperise social technology it is important to examine three fundamental concepts that can help provide a thermostat, allowing social graphs to become an enterprise enabler, opposed to an irrelevant or overloaded distraction
ExpertsExchange and other examples cited in Enterprise Social Graph - Automate Personalized Knowledge Base Creation explicitly make use of this measure to create powerful knowledge bases
Who owns your enterprise social-graph?