As Gartner’s Kenneth Chin reminded us at a recent CIO Symposium (and Kimberly Samuelson documents in this article from CMS Wire), “If you’re responsible for a department, then that is your enterprise.”
My colleague Kimberly Samuelson likes to say that CCAs are cross-functional process solutions assembled from prebuilt components
CIOs Ask for Chief Process Officers Kimberly Samuelson, who hosted the Symposia alongside Jereb Cheatham, Director of the Laserfiche Institute, and Kurt Rapelje, Director of Software Engineering, just published an article in which she writes: CIOs are being tasked with getting more value out of their existing stacks, and creating composite applications is an effective way of achieving this goal
My colleague Kimberly Samuelson has pointed out that, historically, IT departments have been viewed as the department of “no
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