Many SharePoint ECM projects fail not because the technology implementation was flawed or the business process did not provide the desired enhancements, but because the end users found ways around the system. SharePoint ECM projects suffer from the ‘It was easier before’ syndrome....
Not many people have heard of Duncan Stanners. Forget Twitter, LinkedIn and Facebook, Duncan was quietly plying his craft when the internet was but a twinkle in the DoD's eye. But make no mistake, Duncan Stanners has had the kind of success implementing knowledge management programs that...
Recent findings in the AIIM Industry Watch Report titled Business Process Management: Are we Making the Most of Content-Driven Processes , show that 69% of the 495 responding companies consider BPM to be significant or imperative and 62% indicate they believe they have only addressed 1/5 of the...