Today I met a dear friend today while going to the drug store for replacement reading glasses. We were members of ARMA together. She was the Chapter President and I spent some time on the board of directors. It is amazing that we both still work for the same companies that we did all those years ago. Our chapter hosted the ARMA International Conference here in New Orleans; we hosted a mock trial and a disaster recovery seminar. I learned a great deal during those times and made some great friendships.
Business has changed so much and now we have lost sight of the value such organizations and memberships provide. While I am currently a member of AIIM.ORG there is no local chapter to meet with in New Orleans. Such organizations have become more of way to connect service providers to customers than any true knowledge and information sharing. I miss the personal connection. While I have never been required to testify in court the knowledge I gained at the mock trial made me a better records manager and a better employee. Things I learned about disaster recovery helped me develop my own personal disaster plan and I made my supervisor aware of what I learned during team meetings. The conferences and seminars back then were provided by the actual professional practitioners and not just the vendors.
In my own case I understand why people do not share information anymore. I don’t feel comfortable about talking to people outside of my company about how we do things. I may accidentally say something that could be recorded or taken out of context and posted on the worldwide web and attributed as the opinion of my company. I may give away some sensitive information without realizing.
In spite of my low profile vendors still contact me all the time. They are unaware that I don’t make those decisions. Someone else chooses the new software or the new supplier.
It was great to see my friend and reconnect with the past. Thank you for letting me vent.
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Gary Scurlock
IM Focal Point
Shell Oil Company
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