***The views expressed in this article are mine alone and do not necessarily reflect those of my employer***
I recently had some thoughts as to why we "do" Records Management. I have been a practising Records Manager for some time now and I thought it would be useful to "go back to my roots" to validate my thoughts as to why we do Records Management and what key matters/steps should we consider. I should be grateful for your feedback on my two lists below - one being why we do Records Management and the other being what we gain/lessons learned from our programmes:- Why do we have Records Manement Programmes ?
1/ Improve efficiency (reduce incidents of "lost" records for example)
2/ Reduce costs - reduce storage and service costs both internal and external
3/ Minimise litigation risks and respond to regulatory/legal enquiries in a timely manner
4/ Because you have to! (some industry regulators require you to have an RM programme - pharma for example)
5/ To improve upon existing practices/consolidate to a formal programme
6/ Bring consistency to the organisation
7/ To enable you to measure your performance
8/ To enable you to reduce office space
9/ Social (moral and ethical) responsibility and preserve the Corporate Memory
10/ To control the growth and creation of Records
What are the top 10 lessons learned from our programmes?
1/ Senior mgmt sponsorship essential
2/ The more effort put in the greater the rewards
3/ Genuine costs savings can be made
4/ Good RM will enable more efficient operational processing
5/ It can limit your liability in terms of over retention of Records working against you
6/ Good awareness programmes/education essential - they help people to "get it"
7/ Must be enterprise wide for maximum savings/efficiency
8/ Must consider global and local requirements - one size will not fit all
9/ Regular interaction required to maintain focus (records management champion network)
10/ Conformance testing essential
There appears to be some overlap, however, I think these instances are justified. I should be grateful for your feedback and, of course, suggestions for further "enhancing" the above!#Reords #Management #ElectronicRecordsManagement #legal #regulation #retention #InformationGovernance #litigation #discovery