Christian Finn from Microsoft (and he could also be a stunt double for Steve Ballmer) gave an interesting presentation at the Enterprise 2.0 Conference on how they scaled their internal podcasting initiative -- called "Academy Mobile."
Among the keys to success...
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Give people the tools -- this is less important now as inexpensive cameras and phones with video capabilities have multiplied, but was important at the launch.
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Think through questions related to rating, commenting, channels -- spread will take a while and need to be encouraged.
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Create rewards for lots of very specific activities -- think about the things you want to have happen -- down to very small individual actions -- and encourage them with a point system.
Their results are truly impressive...
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18,000 podcasts in system today
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100,000 views year one - 280,000 in year two - almost a million this year
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54% of all employees have viewed a podcast
Key learnings...
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Focus on the need, not the technology -- You are solving a problem for them
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Be a silo buster -- the solution belongs to the users -- not a top down command and control
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What's in a name? A lot actually -- Initiative should have distinct name and identity
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Start small, grow fast
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Bring in everybody -- make relevant at all levels - pay attention to raters and viewers
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Value? Let us count the ways -- Microsoft chose to measure participation -- that isn't right for everyone, but measure something
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Your mileage may vary -- Culture will matter
Again per my previous McAfee post, any errors above -- this was drawn from my notes -- are purely my responsibility.
What suggestions do you have to encourage the spread of E20 initiatives?
#privacy #compliance #Enterprise20 #KM #Gov20 #E20 #BPM #ERM