Selected social media governance resources

By Jesse Wilkins posted 07-07-2011 14:51



Here's a list of some of the social media governance resources I have found useful. Some of them are very specific to the organization or to a particular sector; some of them are better than others. If you know of others you think are good, please note that in the comments. And of course we'll be adding to this body with the Governance track of our Social Business Virtual Event on September 8, 2011. 
“How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools”, Patricia Franks, Ph.D., IBM Center for The Business of Government, 2010
"Best Practice Study of Social Media Records Policies", ACT-IAC Collaboration & Transformation Shared Interest Group, March 2011 
Link (PDF)
Guideline for Outsourcing Records Storage to the Cloud, ARMA International, 2010
ANSI/ARMA 18-2011, "Implications of Web-Based, Collaborative Technologies in Records Management"
FINRA Regulatory Notice 10-06, "Social Media Websites: Guidance on Blogs and Social Networking Web Sites", January 2010
Link (PDF)
“Electronic Records Management: Blogs, Wikis, Facebook, Twitter, & Managing Public Records”, Washington State Archives, September 2009
Link (PDF)
“Managing Social Media Records”, U.S. Department of Energy, September 2010
Link (PDF)
“Guidance on Social Networking”, Arizona State Library, Archives, and Public Records, June 2010
Link (PDF)
NARA Bulletin 2011-02, “Guidance on Managing Records in Web 2.0/Social Media Platforms”, October 2010
“A Report on Federal Web 2.0 Use and Value”, National Archives and Records Administration, 2010
Link (PDF)
Compliance Building Social Media Policies Database
57 Social Media Policy Examples and Resources
Web 2.0 Governance Policies and Best Practices
Social Media Governance policy database
“Analysis of Social Media Policies: Lessons and Best Practices”, Chris Boudreaux, December 2009


#web2.0 #ERM #socialmedia #ElectronicRecordsManagement #SocialBusiness #Records-Management