An AIIM Webinar preview. Like what you read? Register for A Little Business Process Management With Your SharePoint today. 
Most business processes are initiated, or impacted, by the submittal of information. This could be the submittal of an application for opening an account, receipt of an invoice for payment, or submittal of a form to file a claim. The ability to capture, analyze, understand, and decide what to do with this information is critical to the performance of the business process. This has traditionally been accomplished with a combination of stand-alone technologies like capture and business process management suites and has been a back-office, shared service function.
But what if we could move capture to the point of origination by taking advantage of emerging and existing technology like smartphones, tablet computers, and multi-function peripherals (MFPs). We could capture content anywhere, anytime, inside or outside the firewall, even completely removed from the network. There would be no need for collecting or copying paper documents and personal information, shipping documents via couriers, and we would eliminate the time lag between collection and capture.
By extending capture to the point of origination, we initiate the business process as quickly as possible as soon as the information is available, thereby minimizing errors and reducing risk. In fact, not only can we reduce the time it takes to capture and understand the information, we also process the information to create the metadata needed to drive the downstream business processes. By tightly integrating enterprise capture with case management and business process management, the result is the ability to fully automate the downstream process across SharePoint, ECM, CRM, ERP and line of business applications. We call this integrated approach Capture Enabled Business Process Management.
By contrast, selecting individual ECM, BPM, and capture technologies (and then undertaking the effort of implementation and integration) can be cost prohibitive and fraught with risk. Even if an ECM system has some capture and/or BPM, you may find yourself tied to a repository-centric solution and not an agile business process management solution. The most valuable business processes are integrated with systems of record, not necessarily content management repositories. And let’s not forget that SharePoint is the fastest growing ECM in history. Which solution offers the most value to your organization?
Register for the upcoming AIIM webinar titled “A Little Business Process Management with your SharePoint?”, featuring Forrester Principal Analyst Craig LeClair, and learn how Capture Enabled Business Process Management can help you become an Agile Enterprise.
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