Asked, Answered and Counted

By Daniel Antion posted 02-21-2012 16:14

  

A few minutes ago, one of my coworkers stopped in to ask a question that pretty much made my day. The question was simple, “how do I share something I created on My Site with others in my department?” In addition to the two immediate signs of adoption in that sentence: 1) he created 2) he wants to share; the conversations that led up to this question all point to a growing acceptance of SharePoint among this department. That’s a good sign, and I decided that since I am fighting off a cold and an aching neck, it’s a good thing to blog about.

A lot of blog space, webinar time and seminar sessions has been devoted to the subject of SharePoint adoption in 2011, and the subject continues to continue to have legs in 2012. I am guessing that there are ways to measure adoption, but in a small company like ours, measuring anything is a difficult way to judge performance. While the part of me that is gearing up to focus on Knowledge Management wants to define some metrics to this and wire up some cool looking gauges, the more practical side of me is resisting. This might be a case where the old “I just know” method works. Lately, I am gleaning a lot of adoption metrics from the questions people are asking. Here’s a few that I find encouraging:

Do you know if this looks good on an iPad?” – That question was in response to a comment about a newsletter we are now publishing on SharePoint. The answer is “yes” and the concern about whether a SharePoint site or feature looks and works on an iPad is becoming one of our critical design requirements.

I haven’t actually been to the SharePoint site in days!” – While that doesn’t sound like adoption in progress, it is. That statement was from a person who primarily deals with content received as attachments to email, and he is a very happy user of Harmon.ie.

If I collect this information on our department’s site on SharePoint, will I be able to give access to people outside of our department?” – Again, that’s a pretty basic question, but it was the reason why the person decided not to collect this information on his department’s network shared drive.

Do you know where (they) keep (this)? I would have expected it to be in SharePoint.” – OK, that’s actually a mix of good and bad news, but I rather like the idea that someone now sees the fact that something isn’t on SharePoint as being a mistake.

What is your tech-support telling you about SharePoint adoption?



#harmonie #sharepoint #adoption.ipad #SharePoint
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