I recently had to create a PowerPoint presentation on classification for Records Managers for one of my technical/sales colleagues. One slide, provided questions they could ask a vendor that was under evaluation (of course, highly weighted to what we do provide). I am seeking input on what else you would ask for in an auto-classification, records management or general auto-classification system. I would like to put this into a more formal deliverable. I would also appreciate a ‘non-vendor’ presentation of questions to ask. So very much appreciate a moment of your time.
Here’s what I have so far. I can publish the results once compiled, if it will help someone who is looking for an auto-classification solution.
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How often should a drive or repository be indexed for new content?
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Does the system need to perform in real-time?
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Should old content be re-classified to determine if it should be classified according to a different category?
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How are classification errors solved?
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Should the user have the ability to override the classification assignment?
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Who should manage the system – IT or Business? Or both?
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How long should on-going management take once the taxonomy is in place?
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Can end user involvement be eliminated in regards to manual tagging?
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How does the system handle vocabulary and/or language ambiguities?
I would appreciate a question or two. Thanks for your input.