#infochat - Automating Information Governance

By Bryant Duhon posted 05-29-2014 18:10


We’ve just released our latest Industry Watch report, Automating Information Governance. Join report author Doug Miles and his partner in all things AIIM research, Bob Larrivee, for an #infochat focused on the report, governance, storage issues, life, the universe, and everything.

What’s the big deal about governance? Records exist in electronic form all over the business, often well beyond the reach of the traditional custodians. So we now need much wider “Information Governance Policies” to ensure that our corporate information (and our customers’ information) is secure and is easily located. In particular, businesses are increasingly faced with the possibility of high profile criminal, commercial and patent cases that hinge on evidence from electronic documents, from emails, and even from social network comments. So these records need to be “discoverable” and presentable to regulators and lawyers. And as the argument moves on from “how do we keep stuff?” to “how can we defensibly get rid of stuff?”, we need to examine what shape enterprise records management takes and, in the big data age, how do we keep a lid on the escalating costs of content storage?

Join us at 11 ET this Thursday, June 12. We'll discuss:

1. Privacy and security concerns from customers will force organizations to embrace governance.
2. There will be an IG talent shortage
3. The Internet of Things will push governance boundaries to a micro-content scale that is massive
4. The cost to manage information on cheap storage will rise so that organizations have to pay attention to governance.
5. The volume, variety, and velocity of info will kill manual processes for info management
Bonus round:
6. Governance will be driven by analytics.
7. The siloed nature of content and info management systems will prevent implementation of comprehensive governance plans.​

Other questions or things you want to talk about? Please send to Bryant Duhon at

Need inspiration? Download Automating Information Governance here.

And take a look at this short slideshare presentation from our last #infochat on governance.



What’s a Tweet Jam

Musicians jam together by riffing off of a common theme; playing off of each other to create something unique and learning from each other as they do. With Twitter, we can do the same, 140 characters at a time. A tweet jam is a fast-paced conversation around a topic. It is simply a time and a place to gather on Twitter around a hashtag topic and learn from each other. Anyone can ask, or answer, a question.

What’s the AIIM Infochat (#infochat to follow the discussion. The best way I’ve found to follow one of these is Twubs or You can join our #infochat Twub at: Sign in using your twitter handle, type ideas/strategy/tips/suggestions/tools/trends, and emerge a little bit more knowledgeable at the other end of the hour. While we know it’s only 140 characters at a time, we want to generate questions and discussions about how to REALLY make the business processes work

How Do I “Watch?”
It’s easy. Log in to Twitter (or your favorite Twitter front end; I like Hootsuite). Then use the hashtag #infochat into the box at the top of the screen, and tweetchat will follow the discussion – best of all, without you having to remember to put in the hashtag every time you write a new tweet.

We do have a few rules

1. Have fun. Tweetchats are fast-paced and fun. Dive in, ask questions, respond to comments you agree/disagree with – don’t be a wallflower (Twitflower? Chatflower? Whatever, come on in, the water’s fine.)

2. Don’t sell and keep focused on the topic. Anyone, from any organization is welcome to #infochat with us. But, in the confines of the #infochat, while I’m sure your product is the best thing since bacon salt, no one cares. If you do sell/mention your product, you will be ignored and/or mocked.

3. Stay focused. We’ll do one of these nearly every week (and AIIM has webinars on a variety of topics too); so we’ll touch on many topics throughout the year. Stay on topic. Visit our community on LinkedIn if you’d like to start a conversation on a different topic.

4. Questions are numbered. Q1, Q2, etc. Please label responses to the question, A1, A2, etc. In a hectic environment, this does help keep track.

a.     Q1 What did you have for lunch today? #infochat

b.     A1 I wanted to have a meat pizza dipped in batter and deep fried, but I had a salad with low-fat dressing instead. #infochat

#ElectronicRecordsManagement #InformationGovernance #infogov #governance #paperless #ERM #EnterpriseContentManagement