On July 14, AIIM had an ECMjam to discuss questions around the continued relevance of enterprise content management, issues and implications of SharePoint, and various and sundry side conversations.
Here are a couple of overall themes, and even points of agreements. Or you could skip down and start reading the jam itself.
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SharePoint isn’t evil. Microsoft isn’t the devil. However, it can get out of control VERY quickly and reinforces the continued need for ECM, with emphasis on the STRATEGY component of enterprise content management. There did seem to be some feeling that, maybe, anyone who says flat out the SharePoint is ECM and easy to do might just could be evil.
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Yes, ECM is relevant. Probably more than ever. Even though, yeah, maybe the name isn’t perfect.
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A few twis . . . , er, individuals find efficiency and ECM sexy. a. Pelujan: RT @pmonks: @piewords Operation efficiency is rarely sexy #ECM #ECMjam | It’s sexy as hell b. After further reflection, I’ve gotta agree.
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Governance is important. No one thought it was sexy.
I’ve deleted all of the pre-jam chatter, some of which was funny, but decided to cut to the start here. If ya’ll want the entire thing next time, let me know. Happy to include. These tweets are in order (start to finish) and numbered, since they are MUCH easier to read that way.
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bduhon And, we're off. Question 1: #ECM: still relevant or not? #ecmjam
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GregClarkC3 Anyone notice the high percentage of Canadian content on this particular Tweetjam? #ecmjam
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PROJECTCONSULT_ What is ECM? For milk fans in Germany: Energiekorrigierte Milchmenge mit Fettgehalt von 4% und Eiweißgehalt von 3,4% #ECMjam
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pelujan RT @DrUKff: RT @AIIMcommunity: #ECMjam jumpstart part 3, does #SharePoints good enough approach eliminate the need for #ECM? #ecmjam | No
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PROJECTCONSULT_ What is ECM? For programmers: Error Correction Mode http://t.co/6DHjD10 #ECMjam
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jessewilkins @rlayel I certainly think it does. :) #ecmjam
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PROJECTCONSULT_ What is ECM? For mathematicians: Elliptic Curve Method http://t.co/F2Xvq8t #ECMjam
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piewords @incontextmag The older vendors are morphing, but the work isn't. Lots of non-case content out there. #ECMJAM
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PROJECTCONSULT_ What is ECM? For molecular biologists: Extra Cellular Matrix http://t.co/UkhYFL5 #ECMjam
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PROJECTCONSULT_ Outdated - now we talk about EIM "Enterpr. Info. M.", "Social Business" and "Collab.+Info. M." #ECMjam
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HannsKK @GregClarkC3 yes, Cheryll around as well :? #ecmjam
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piewords RT @rlayel: will learn to like "ECM" as umbrella term for all, when everyone learns it also includes the Records Mangement considerations #ECMjam
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PROJECTCONSULT_ What is ECM? View a good presentation http://t.co/xZRvKnH #ECMjam
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MMcClendon84 ECMjam just kicked off with question 1! #ECM: Still relevant or not? Join the conversation!
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incontextmag #ECMJAM Relevant but, as work becomes mobile & essential data live in cloud ECM will morph to dynamic case management. http://bit.ly/qZPukc
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nickinglis @bduhon Absolutely still relevant but focus is shifting towards incorporating Enterprise 2.0 #ecm #e20 #ecmjam
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piewords @rlayel In my opinion, any "ECM Platform" has to support Records Management #ECMjam
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Ynakos "Enterprise Chicken Management" I liked that one! #Ecmjam
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pelujan RT @DrUKff: RT @pmonks: (So which vendor are we going to turn into #ECMJam first?) What about Watermark or Wang or ... #ecmjam | Watermark
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HannsKK @bduhon Q1 : yes, it is relevant. even more so, since we are creating more content then ever !
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#ecmjam
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XeroxDocuShare 1) absolutely - companies still buried in paper, $900 bil lost in productivity a year #ECMjam
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parapadakis A1: More than ever! unstructured content grows at a higher rate than structured #ecmjam
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btblair 1. ECM the software category and ECM the business problem have never really been the same thing. #ecmjam
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GregClarkC3 @projectconsult_ I reject your rejection of #ecm acronym on the basis others use it. Should ABC TV give up cuz the Aussies use it 2? #ecmjam
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HannsKK @parapadakis two minds think alike here... great or small :-) ? #ecmjam
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pelujan RT @bduhon: 20 minutes to #ECMjam; final brain jumpstart: As #ECM is commoditized, what does it matter? | It doesn't
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piewords 1) Concepts of #ECM are still relevant. Problems haven't gone away. Need to focus on business problem & not the tech. #ECMJam
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jmancini77 What it DOES is relevant. #ecmjam
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DrUKff RT @piewords (ECM umbrella term) ECM always included Records management, collaboration, BPM etc. - from the start #ecmjam
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XeroxDocuShare @piewords agreed- a key piece to the #compliance puzzle #ECMjam
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HannsKK RT @btblair: 1. ECM the software category and ECM the business problem have never really been the same thing - good point #ecmjam
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bduhon @XeroxDocuShare 1 where's that stat from. Pretty stunning number. #ecmjam
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jazzonbike @parapadakis What's the Q to A1?
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#ECMJam
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nickinglis RT @jmancini77: What it DOES is relevant. #ecmjam
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PerceptiveSW RT @incontextmag: #ECMJAM Relevant but w more mobile & data live in cloud #ECM will morph to dynamic case management. http://bit.ly/qZPukc
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incontextmag #ECMJAM Records management is vital. Politics aside, information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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toddpart @btblair Completely agree...there is lots of different software that can help create an ECM solution #ecmjam
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GregClarkC3 @btblair Agreed Barclay...terminology doesn't matter, business outcomes do. #ecmjam
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btblair RT @piewords: 1) Concepts of #ECM are still relevant. Problems havent gone away. Need to focus on business problem & not the tech. #ecmjam
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danieloleary A1: Perhaps, but services like iCloud and Dropbox and "unlimited" storage mean not as important as before #ecmjam #ECMjam
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rlayel @piewords yes, but so few do at this point IMHO #ECMjam
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HannsKK ECM: Strategies, methods and tools used to capture... etc. It never was about the technologies ! So still relevant @Q1 #ecmjam
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thevarnish #ecmjam - 1 Yes, ECM is relevant. Content is the by product of work. Work is relevant. We keep doing that/creating content. Must B managed.
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bduhon 1 at the risk of going off topic, what is dynamic case management and why morph to that rather than vice versa? #ecmjam
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piewords @incontextmag There is not direct relationship between mobile/cloud & Case Mgmt. Don't force things. #ECMJAM
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DrUKff [Q1] ECm ist relevant, but business people do not understand the concept and IT people often regard it as 3rd priority #ecmjam
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HannsKK RT @rlayel: @piewords yes, but so few do at this point IMHO - agreed, everyone talks about the tech instead of biz solution ! #ecmjam
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jmancini77 Don't tell anyone, but I am multitasking on an IOD speaker planning call. Shush. #ecmjam
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MMcClendon84 RT @incontextmag: #ECMJAM RIM is vital. Information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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PerceptiveSW RT @incontextmag: #ECMJAM RIM is vital. Information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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ECMU RT @incontextmag: #ECMJAM RIM is vital. Information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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ECMGOV RT @incontextmag: #ECMJAM RIM is vital. Information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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XeroxDocuShare @bduhon recent study from Basex - U.S. companies lose est $900 billion a year in lost productivity because of information overload #ECMjam
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jazzonbike @toddpart @btblair Way too much! B
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ut fortunately ther are standards like #CMIS emerging. #ECMJam
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piewords @nickinglis #ecm Always incorporated #e20, we just used to call it collaboration. New tech, same purposes #ecmjam
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tomshepherd Agreed RT @piewords: @incontextmag There is not direct relationship between mobile/cloud & Case Mgmt. Don't force things. #ECMJAM
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DrUKff [Q1] ECM is more relevant than ever because we are overwhelmed by the information food - and ECM is about managing this flodd #ecmjam
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SusanaKate RT @incontextmag: #ECMJAM Records management is vital. Politics aside, information needs more governance, not less. Who is watch… (cont) http://deck.ly/~TRgAO
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jessewilkins RT @MMcClendon84: ECMjam just kicked off with question 1! #ECM: Still relevant or not? Join the conversation!
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chris_p_walker ECM isn't a solution. It's a concept. #ecmjam
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errinoconnor ECM is somthing in IT that is more relavent than ever. Organizations are trying to lower their litigation exposure, improve search #ECMjam
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HannsKK RT @piewords: @nickinglis #ecm Always incorporated #e20, we just used to call it collaboration. New tech, same purposes - RIGHT ! #ecmjam
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parapadakis @ECMGOV @incontextmag RIM is unknown term, outside the US #ecmjam
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pelujan RT @bduhon: @PROJECTCONSULT_ I prefer Enterprise Chicken Management after that link you sent yesterday. #ecmjam
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bduhon @drukff good point, questions 1A; how to you make the concepts of #ECM relevant to a broader audience. #ecmjam
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HannsKK RT @chris_p_walker: ECM isnt a solution. Its a concept.- see original AIIM Definition ! Strategy, methods, and tools...
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#ecmjam
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DrUKff RT @HannsKK: ECM: Strategies, methods and tools used to capture ... It never was about the technologies ! relevant @Q1 agree #ecmjam
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jazzonbike RT @chris_p_walker: ECM isnt a solution. Its a concept. <-- But who really understands it? #ECMJam
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pelujan RT @bduhon: And, we're off. Question 1: #ECM: still relevant or not? #ecmjam | Yes, IMHO
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errinoconnor ECM also encompasses a tie into your organizations approved retention schedule, OCRScanning, and getting off of file shares #ECMjam
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bduhon @parapadakis @ECMGOV @incontextmag I see RIM and I think Blackberries. #ecmjam
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jessewilkins @parapadakis @ECMGOV @incontextmag Canada uses it too, though much more frequently for a certain mobile device supplier... #ecmjam
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jmancini77 To stir the pot - the less we focus on "Records Management" and the more we focus on "Information Governance" the better. #ecmjam
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chris_p_walker Besides, no one ever implements the E in ECM. It's all about integrating content into business systems. #ecmjam
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btblair 1A. Call #ecm whatever you need to call it to give it sex appeal. #ecmjam
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toddpart @bduhon 1A) By STOPPING talk about ECM solutions and START talking about business solutions! #ECM #ecmjam
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HannsKK @bduhon @drukff : By stopping tehies talking about it and using biz language to solve biz problems... #ecmjam
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piewords @rlayel Doesn't make them right. I find younger companies in the space ignore it because it is work #ECMjam
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DrUKff RT @bduhon @drukff [Q1] use better and easier understandable terminology and demonstrate the business value of ECM #ecmjam
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pelujan RT @parapadakis: A1: More than ever! unstructured content grows at a higher rate than structured #ecmjam | +1
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thevarnish #ecmjam - Still relevant. More content, shared in more ways, all growing exponentially. ECM is a way of work, not a "solution" or product.
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errinoconnor Its all about the methodology and approach and setting up a core set of content types metadata and working from the ground up #ECMjam
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HannsKK RT @jmancini77: To stir the pot - the less we focus "Records Management" and more we focus on "Information Governance" the better. #ecmjam
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piewords @bduhon I ignore your off-topic question #ecmjam
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kdperdue RT @jmancini77: To stir the pot - the less we focus on "Records Management" and the more we focus on "Information Governance" the better. #ecmjam
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incontextmag #ECMJAM vital to every industry like its essential role in HC meaningful, like at this innovative, rural hospital. http://bit.ly/r57MAm
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pelujan RT @piewords: 1) Concepts of #ECM are still relevant. Problems haven't gone away. Need to focus on business problem & not the tech. #ECMJam
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chris_p_walker Agree w/@jmancini77 as long as we also focus on value. #ecmjam
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btblair Exactly @chris_p_walker Besides, no one ever implements the E in ECM. It's all about integrating content into business systems. #ecmjam
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XeroxDocuShare 1A) ease into employee rollout - get natives onboard to share their experience #ECMjam
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pelujan RT @DrUKff: RT @piewords (ECM umbrella term) ECM always included Records management, collaboration, BPM etc - from the start #ecmjam | Right
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GregClarkC3 A1 - If #ecm isn't relevant, why is @opentext's share price up 75% over the past year? They're the only pure-play ECM major left. #ecmjam
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jessewilkins @chris_p_walker @jmancini77 I'd argue that info gov does a better job at including value than the narrower RM.... #ecmjam
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rwang0 RT @btblair: Exactly @chris_p_walker Besides, no one ever implements the E in ECM. It's all about integ content into biz systems. #ecmjam
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HannsKK @XeroxDocuShare it is not about the rollout... we go wrong long before that in many orgs. #ecmjam
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btblair RT @GregClarkC3: A1 - If #ecm isnt relevant, why is @opentexts share price up 75% over the past year? #ecmjam
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chris_p_walker Info value cannot be sacrificed for the sake of info gov. #ecmjam
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rlayel HannsKK RT @jmancini77: agree with preference for "information mangement", but most IT folks think that means systems (not content) #ECMjam
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larry_slo To @jmancini77's point, why manage frivolous content if it is not a record? ECM should help determine what's important to manage. #ecmjam
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nickinglis @bduhon 1A - It's all about meeting business needs. #ecmjam
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SusanaKate RT @incontextmag: #ECMJAM vital to every industry like its essential role in HC meaningful, like at this innovative, rural hospital. http://bit.ly/r57MAm
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DrUKff RT [Q1] @chris_p_walker (the E) inot only for enterprise-wide but 4 the enterprise to distinguish it from content m. for consumers #ecmjam
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chris_p_walker @jessewilkins @jmancini77 Absolutely. #ecmjam
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jessewilkins RT @chris_p_walker: Info value cannot be sacrificed for the sake of info gov. #ecmjam
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thevarnish @chris_p_walker - Good point about the "E" never reached. Basic "CM" skills and competencies drive growth in business. #ECMJAM
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HannsKK RT @btblair: RT @GregClarkC3: A1 - If #ecm isnt relevant, why is @opentexts share price up 75% over the past year? - good sales ? #ecmjam
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parapadakis @pcuenot interesting: Does buying pureplay BPM vendor(s) make OpenText non-pureplay ECM? ;-) #ecmjam #influence
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incontextmag #ECMJAM Want to see it help in world problems. It won’t solve immigration puzzle but by tracking I-9’s it plays a part. http://bit.ly/aExvw8
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DrUKff RT @larry_slo (content records) record is only a special status with special rules of content #ecmjam
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rlayel @sessiewilkins yeh, may "info GOVERNANCE" is the key - better than info management #ECMjam
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piewords 1a) Don't have to educate on the concepts of #ECM, you need to educate on why it needs to be considered up-front, not after design #ecmjam
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juliecolgan So true! RT @chris_p_walker Besides, no one ever implements the E in ECM. It's all about integrating content into business systems. #ecmjam.
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nickinglis @XeroxDocuShare @HannsKK For most companies it's a "show me the money" proposition. #ecmjam
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GregClarkC3 @HannsKK @btblair I say @opentext doing well cuz their product line meets a business need. Ergo, #ecm more relevant than ever. #ecmjam
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HannsKK @parapadakis @pcuenot good point on BPM play :-) Shows it is about all solving business problems, not just managing content ! #ecmjam
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btblair A1A. The only people who really need to worry what to call it are vendors, as they have to invest in marketing, branding etc. #ecmjam
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pelujan RT @chris_p_walker: Besides, no one ever implements the E in ECM. It's all about integrating content into biz systems. #ecmjam | Some do
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DrUKff RT @parapadakis (Opentext BPM) BPM has always been the backbone of ECM! #ecmjam
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errinoconnor OpenText is becoming a system that is being replaced at a very high rate. There days are numbered unless they play nice with SP2010 #ECMjam
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larry_slo @btblair How does stock value define solution value? Does freeware mean worthless? Torvalds would say no correlation. #ecmjam
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Ynakos @larry_slo @jmancini77 Frivolous to one can be crucial to another, or in a later time. Nothing trivial in enterprise content. #Ecmjam
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danielbpatton ECM can be chicken/egg battle between technology and culture (speaking of chickens). #ECMjam
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GregClarkC3 RT @nickinglis @XeroxDocuShare @HannsKK For most companies it's a "show me the money" proposition. // As well it should be #ecmjam
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XeroxDocuShare @nickinglis agreed - and it comes in many forms: time saved, money saved, customer satisfaction #ECMjam
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piewords @chris_p_walker Actually, people do implement the "E" in #ECM, but it is done by solving problems 1 at a time #ecmjam
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incontextmag #ECMJAM @juliecolgan Many start with single systems but move to enterprise. In near future, ECM could bcome the underlying architecture.
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rlayel @piewords - agree, and maybe IT governance is the key to get it baked in as systems are being designed. #ECMjam
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GregClarkC3 Rise of #sharepoint another indicator #ecm is still relevant. Information overload has many solutions. #ecmjam
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thevarnish #ECMJAM - ECM should be positioned as a strategic imperative, not a technology, not a single office, not a one-time project.
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bduhon Q2: Is ECM just for large companies? [as folks are now touching on this] #ecmjam
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nickinglis @GregClarkC3 @XeroxDocuShare @HannsKK For most companies it's a "smtm" proposition at the expense of every other consideration. #ecmjam
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chris_p_walker @GregClarkC3 @HannsKK @btblair @opentext ecm more relevant or Open Text more relevant? :-) #ecmjam
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HannsKK RT @btblair: A1A. The only people who really need to worry what to call it are vendors, as they have to invest in marketing, etc. #ecmjam
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jmancini77 When do we get to pontificate on #GooglePlus and whether it will fly? #ecmjam
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errinoconnor Restruction Workflows, multiple approvaldisposition workflows,etc. are very powerful in SP2010.I would recommend a VS approach here #ECMjam
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pelujan RT @XeroxDocuShare: @HannsKK changing people's behavior can be a big hurdle #ECMjam | Not really. If stuff works, they're there
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GregClarkC3 @pelujan Who else is out there? Dctm, FileNet, etc. are part of conglomerates. #ecmjam
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btblair There's some causation, I think @larry_slo How does stock value define solution value? Torvalds would say no correlation. #ecmjam
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bduhon Q1: #ERM, records management, has been part of the conception of #ECM from the beginning. #ecmjam
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HannsKK RT @bduhon: Q2: Is ECM just for large companies? [as folks are now touching on this] - NO, it is not ! #ecmjam
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DrUKff RT @incontextmag @juliecolgan (ECM architecture) ECM is infrastructure and will be invisible to the enduser in the future #ecmjam
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XeroxDocuShare 2) SMBs have many of same needs as enterprise, just smaller budget #ECMjam
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piewords Records Management is part of Information Governance. Means to End. #ecmjam
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nickinglis @bduhon 2 Depends on the price of the offerings available. All companies want effective ECM, for a while only large could. #ecmjam
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thevarnish #ECMJAM - Q2 - No, basic ECM strategies should be for all companies who do work (and therefore make content).
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pelujan RT @piewords: @chris_p_walker Actually, people do implement the "E" in #ECM, but it is done by solving problems 1 at a time #ecmjam | Agreed
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errinoconnor ECM is not just for large companies as smaler organizations are still exposed to litigation as well as wanting improved findability #ECMjam
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piewords @nickinglis That is just normal technical evolution. #e20 #ecmjam
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nickinglis RT @XeroxDocuShare: 2) SMBs have many of same needs as enterprise, just smaller budget #ECMjam
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jmancini77 YES - RT @piewords: Records Management is part of Information Governance. Means to End. #ecmjam
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chris_p_walker @piewords IMO E gets implemented as a result of integrating into LOB & other systems. Not just CM. #ecmjam
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toddpart RT @jmancini77: YES - RT @piewords: Records Management is part of Information Governance. Means to End. #ecmjam
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parapadakis Q2 - CM relevant to all, ECM aspirational for bigger players. Can't have "E" on 30 people shop! #ecmjam
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btblair A2. It used to be. #SharePoint and other changing that. #ecmjam
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pelujan RT @jmancini77: When do we get to pontificate on #GooglePlus and whether it will fly? #ecmjam | Okay, you have to die now
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GregClarkC3 @gsvitak Hyland is significantly smaller than @opentext...although their success is also an indicator of a robust #ECM market #ecmjam
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larry_slo @errinoconnor Agreed, and all size organizations have compliance and efficiency needs. #ecmjam
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nickinglis @piewords #e20 #ecmjam I think it runs deeper than that, it requires a cultural shift as well as a technical one.
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piewords A2)#ECM is not just for large companies. It is about managing content across organization. Only thing that changes is scope #ecmjam
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mtwessel RT @thevarnish: #ecmjam - ECM is a way of work, not a "solution" or product. <- Well said. #ECM is a strategy to enable working smarter.
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bduhon @btblair but doesn't #SharePoint, at least when not planned for, hinder managing content #ecmjam
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jessewilkins @parapadakis disagree - think it's easier to do in smaller b/c fewer custom/specialty apps, lower volumes, less complex flows. #ecmjam
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DrUKff [Q2] ECM as infrastructure, as a service, as SaaS is relevant to everybody - but nobody will call it ECM ... #ecmjam
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jazzonbike @XeroxDocuShare 2) Usually SMS have even a larger wish-list and difficulties to understand standard SW #ECMJam
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jmancini77 SMB market is like this was in late 90s - application centric, problem centric, I don't care about the "E", just solve a problem #ecmjam
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HannsKK RT @parapadakis: Q2 - CM relevant to all, ECM aspirational for bigger players. Cant have "E" on 30 people shop! #ecmjam
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piewords @jmancini77 next time, 2 weeks #GooglePlus #ecmjam
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pelujan @GregClarkC3 It's what people choose to do w/the technology #ecmjam
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HannsKK RT @DrUKff: [Q2] ECM as infrastructure, as a service, as SaaS is relevant to everybody - but nobody will call it ECM ... TRUE ! #ecmjam
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XeroxDocuShare RT @piewords: A2)#ECM not just for large companies It's about managing content across organization. Only thing that changes is scope #ECMjam
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Ynakos ECM is not about logo's or Suites, it all starts as an integrated strategy to capture key information assets. That's relevant to SMB #Ecmjam
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jessewilkins If ECM = strategy rather than tools, ECM is applicable regardless of size of org. #ecmjam
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maxjpucher Content by itself is not a solution it is a problem. It needs process context to be of business value. #ecmjam
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incontextmag RT @mtwessel: RT @thevarnish: #ecmjam - ECM is a way of work, not a "solution" or product. <- Well said. #ECM is a strategy to enable working smarter.
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danieloleary A2: ECM is for everyone, thanks to vendors like Box.net that have driven the cost down, SP is just enterprise in disguise #ecmjam #ECMjam
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pelujan RT @DrUKff: RT @incontextmag @juliecolgan #ECM is infrastructure and will be invisible to the enduser in the future #ecmjam | Right!
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toddpart @piewords @jmancini77 PLEASE NO! #GooglePlus #ecmjam
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GregClarkC3 @nickinglis Maybe, but I can "show you the money" many ways with #ecm. If there's no ROI (even qualitative or long term) why do it? #ecmjam
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DrUKff RT @piewords [Q2] Most vendors make ECM so big that smaller companies and private people have no interest in it #ecmjam
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bduhon RT @HannsKK @DrUKff: [Q2] ECM as infrastructure, as a service, as SaaS is relevant to everybody, but nobody will call it ECM: TRUE ! #ecmjam
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jazzonbike Q4: How does a LOB user understand the benefits of #ECM? In the first place it makes his life more complicated. #ECMJam
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MMcClendon84 RT @mtwessel: RT @thevarnish: #ecmjam - ECM is a way of work, not "solution" or product. <Well said. #ECM is a strategy for working smarter.
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piewords A2) I think evolving SaaS offering in #ECM will provide ECM to masses in next few years #ecmjam
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nnthuan RT @errinoconnor: ECM is not just for large companies as smaler organizations are still exposed to litigation as well as wanting improved findability #ECMjam
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btblair Yes, but it checks the #ECM box RT @bduhon: @btblair but doesnt #SharePoint, at least when not planned for, hinder managing content #ecmjam
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maxjpucher There is no process without content and content without process is wasted. #ecmjam
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rlayel not sure about the "E", even in large organizations content can be managed in a distributred way if standard/policies are followed #ECMjam
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GregClarkC3 @pelujan Agree 100%. Strategy, business alignment, governance and usability are most important. #ecm tech does what it does. #ecmjam
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DrUKff [Q2] "Basic ECM functionality" is something everybody needs and the cloud will bring these services to everybody #ecmjam
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incontextmag #ECMJAM Sharepoint success suggest small company interest and as they grow, they will want to integrate with full ECM suite.
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GregClarkC3 And onto Q2...a bit late to the party on that one. #ecmjam
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pelujan @chris_p_walker My (vendor centric) def of #ECM - Content, Process, Connectivity. The "connectivity" piece is where the "E" is #ecmjam
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XeroxDocuShare RT @DrUKff: [Q2] "Basic ECM functionality" is something everybody needs and the cloud will bring these services to everybody #ECMjam
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jmancini77 I can tell you from the perspective of a 40 person org, the key to SMBs is not "E"- it's keep it simple, simple, simple. #ecmjam
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larry_slo @maxjpucher That was deep.
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#ecmjam
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juliecolgan Agreed! RT @jessewilkins @parapadakis disagree - easier to do in smaller b/c fewer specialty apps, lower volumes, less complex flows #ecmjam
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DrUKff [Q2] ECM more the masses will be delivered by companies like Google, Facebook, perhaps Microsoft ... #ecmjam
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nickinglis @GregClarkC3 Governance, risk reduction, client satisfaction, etc. All of these should play into decision making as well. #ecmjam
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chris_p_walker @DrUKff @piewords 'cause there's a misperception of what ECM is. We don't see the SMB's as E's. #ecmjam
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piewords @maxjpucher Yes/no. Content doesn't need process context, needs business context #ecmjam
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GregClarkC3 Q2 - #ecm is for everyone but the biz case changes from small to big. #ecmjam
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jazzonbike @rlayel ... but how to ensure the policies are obeyed. Guess that's what ECM can do. #ECMJam
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ediscoverygroup RT @jmancini77: To stir the pot - the less we focus on "Records Management" and the more we focus on "Information Governance" the better. #ecmjam
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jessewilkins RT @chris_p_walker: @DrUKff @piewords cause theres a misperception of what ECM is. We dont see the SMBs as Es. #ecmjam
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maxjpucher ECM, BPM and CRM must be consolidated in a common infrastructure to enable business to create content and processes without IT. #ecmjam
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chris_p_walker @pelujan Concur 100%. #ecmjam
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pelujan RT @maxjpucher: Content by itself is not a solution it is a problem. It needs process context to be of business value. #ecmjam | +1
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nickinglis @DrUKff Do you really see Facebook playing a role in the ECM space? That's something I can't imagine at this point. #ecmjam
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btblair Q2. How many big companies actually address ECM as part of enterprise architecture? Fewer than we think. #ecmjam
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piewords @DrUKff That has led to increase of open source & SaaS #ECM providers to support smaller organizations #ecmjam
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GregClarkC3 Q2 - #ecm biz case for small orgs tends to focus on collab and efficiency. Generally their compliance risks are lower (but not zero) #ecmjam
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HannsKK RT @jessewilkins: RT @chris_p_walker: @DrUKff @piewords cause theres a misperception of what ECM is. We dont see the SMBs as Es. #ecmjam
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danielbpatton Culture aside, what tech comprises effective ecm today? #ECMjam
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errinoconnor @DrUKff @piewords Most organizations view ECM as spending Millions on DoumentumLiveLink,but #SharePoint adoption ROI answered that #ECMjam
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jmancini77 The "fileshare replace" and "simple collab usecase" for SharePoint is breaking down for SMBs given new alternatives #ecmjam
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DrUKff RT @chris_p_walker @piewords (misperception) [Q2] The misperception is that E means Enterprise but E in fact means Everybody! #ecmjam
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bduhon Q2: Have always thought folks see enterprise and think fortune 2000 rather than "company", which was intention #ecmjam
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mtwessel @piewords Follow up ? to your A2 - "to the masses" as consumerization of IT? or still "enterprise"? #ecmjam
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pelujan RT @DrUKff: Most vendors make #ECM so big that smaller companies and private people have no interest in it | Thus Watermark is #ecmjam
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maxjpucher @piewords If there is no process context there is no business context. #ecm #ecmjam
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XeroxDocuShare @GregClarkC3 good points - document security is also something we run into for SMBs #ECMjam
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juliecolgan I like it! RT @maxjpucher There is no process without content and content without process is wasted. #ecmjam
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piewords @mtwessel Both. The masses in this case is organizations that can't spend 6 figures on #ECM #ecmjam
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chris_p_walker @DrUKff @piewords and the C means Chicken. ;-) #ecmjam
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pelujan RT @maxjpucher: There is no process without content and content without process is wasted. #ecmjam | Content-activated workflow. Yeah baby
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glvaughan @pelujan @DrUKff @AIIMcommunity #ecmjam Just joining this discussion. I had same question re SharePoint good enough for ECM.
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piewords @maxjpucher Strongly disagree. Life is not just process, but that is debate for another time #ecm #ecmjam
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jmancini77 RT @pelujan: RT @DrUKff: Most vendors make #ECM so big that smaller companies and private people have no interest in it #ecmjam
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nickinglis @bduhon Should we reframe #ecm as #ccm then? Company Content Management. #ecmjam
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errinoconnor #SharePoint as a Hybrid Solution will allow for ECM,a replacement for file shares, collaboration, and socialproffesional networking #ECMjam
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parapadakis Agree! RT @jmancini77: I can tell you from the perspective of a 40 person org, the key to SMBs is not "E"- keep it simple, simple #ecmjam
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DrUKff [Q2] Even private and SME need effective tools to handle information - where are the 99 cent apps and the 30$ products? #ecmjam
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jessewilkins @nickinglis @bduhon Public sector would say no - and I don't want to contemplate "organizational content management" #ecmjam
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piewords @nickinglis That cultural shift isn't new. Exact same challenges face #e20 that have faced collaboration for decades #ecmjam
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incontextmag #ECMJAM RT @Juliecolgan. Content without process is wasted but content without context is is the void.
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jazzonbike Q5: Are cloud solutions right for SMBs and private people? #ECMJam
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rlayel cynical, but probably correct #ECMjam
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btblair Call it whatever works best for you RT @nickinglis: @bduhon Should we reframe #ecm as #ccm then? Company Content Management. #ecmjam
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DrUKff RT @nickinglis @bduhon [reframe] not CCM but BCM Business Content Management #ecmjam
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pelujan RT @btblair: Q2. How many big companies actually address #ECM as part of #entarch? Fewer than we think. #ecmjam | Function of scale
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HannsKK We are back to talking about Cloud, SaaS, SP and other techs... surely we must consider biz probs... and every company has those ? #ecmjam
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XeroxDocuShare RT @jmancini77: Most vendors make #ECM so big that sm. companies & private people have no interest - That's why scalability is key #ECMjam
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GregClarkC3 @XeroxDocuShare SMB #ecm use case often focuses on basic DM (security, versioning, etc.) All roads do lead to risk reduction however #ecmjam
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piewords @nickinglis Organization is better than Company #ecm #ccm #ecmjam
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maxjpucher @piewords If iyou define process as flowcharts then we agree. But to me process is about goals and outcomes. #ecmjam
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HannsKK RT @DrUKff: RT @nickinglis @bduhon [reframe] not CCM but BCM Business Content Management - why rename something so misunderstood. #ecmjam
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DrUKff @jazzonbike [Q5] (cloud ECM) YES ;-) but not today ... #ecmjam
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bduhon @nickinglis no, just explain it better and not allow vendor hijacking of the explanation. #ecmjam
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pelujan RT @maxjpucher: @piewords If there is no process context there is no business context. #ecm #ecmjam | Agreed
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HannsKK @piewords @nickinglis Many orgs don't like being called business and other way round
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#ecmjam
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sfrancisatx RT @pelujan: RT @maxjpucher: Content by itself is not a solution it is a problem. It needs process context to be of business value. #ecmjam | +1
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HannsKK RT @bduhon: @nickinglis no, just explain it better and not allow vendor hijacking of the explanation. #ecmjam
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jazzonbike Don't forget the LOB users. Although it's ECM it has to solve their problems. And it must be intuitive!!! #ECMJam
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maxjpucher @BobLarrivee The purpose of content is to be the carrier of the business process (not flowcharts!) #ecmjam
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gilmarhansen RT @BobLarrivee: The real question to aks is what is the purpose of content. No purpose, why create
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#ecmjam
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nickinglis @HannsKK @DrUKff @bduhon Not CCM, Company Content Management. Please don't start calling it that. I was making a joke. #ecmjam
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pelujan RT @jazzonbike: Q5: Are cloud solutions right for SMBs and private people? #ECMJam | Function of cost, ease of use, their balance
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DrUKff RT @bduhon @nickinglis (ECM definition) still valid: http://bit.ly/mHLNBV #ecmjam
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jazzonbike @DrUKff @jazzonbike #cloud #ECM Why not 2day? #ECMJam
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glvaughan @jessewilkins @chris_p_walker @DrUKff @piewords #ecmjam ECM also more complicated for government, although principles the same.
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pmonks RT @chris_p_walker: @DrUKff @piewords 'cause there's a misperception of what ECM is. We don't see the SMB's as E's. #ecmjam
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jessewilkins business vs. enterprise for ECM is same issue as in 2.0 space - "e2.0" vs. "social business" vs. "collaborative enterprise" vs.... #ecmjam
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chris_p_walker @jazzonbike Implementation issues, but can't be ignored. Need to ensure adoption. #ecmjam
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parapadakis RT @GregClarkC3: Q2 - #ecm biz case for small orgs tends to focus on collab and efficiency. Compliance risks are lower(but not zero) #ecmjam
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dotdocx RT @BobLarrivee: In large part, ECM practitioners should focus on reuse not recreation of content. #ecmjam #ecmjam
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bduhon @GregClarkC3 @XeroxDocuShare all roads lead to risk reduction; would an improvement in efficiency argument work better for adoption #ecmjam
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DrUKff RT @bduhon @nickinglis (Definition ECM) and ECM on Wikipedia is not so bad ... #ecmjam
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GregClarkC3 @HannsKK Agree 100%. Tools solve no probs in an of themselves. Can be expensive shared drive if not aligned w biz and deployed well #ecmjam
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HannsKK RT @pelujan: RT @jazzonbike: Q5: Are cloud solutions right for SMBs and private people? - Why not, they provide value and functions #ecmjam
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pelujan RT @bduhon: @nickinglis ...explain it better and not allow vendor hijacking of the explanation. #ecmjam | But vendors do most of the selling
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piewords @glvaughan #ECM is not more complicated for government. Governance & system development requirements are more complicated #ecmjam
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ECMBeliever RT @incontextmag: #ECMJAM RT @Juliecolgan. Content without process is wasted but content without context is is the void.
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errinoconnor ECM in the Cloud can cause major complications if not done in a manner that segments the organization. I prefer "Private Cloud" #ECMjam
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DrUKff RT @dotdocx @BobLarrivee (reuse instead of creation) Thats wrong because with creation the objects have to be prepared for ECM #ecmjam
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nickinglis @pelujan @bduhon I think #AIIM has gone a long way to prevent vendor hijack. #ecmjam
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danieloleary RT @jmancini77: The "fileshare replace" and "simple collab usecase" for SharePoint is breaking down for SMBs given new alternatives #ECMjam
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mtwessel @piewords Agreed on both & enterprise will have to start addressing content from the consumer side via the dropbox & evernotes. #ECM #ecmjam
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chris_p_walker @BobLarrivee Bingo! Tie the content to the business purpose. #ecmjam
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jazzonbike Q6 Any idea on the total potential user # in SMBs vs. gorillas? Maybe we are neglecting a market? #ECMJam
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btblair As long as we all humbly remember that managing information is only a means to an end, and not the end, we'll be fine. #ecmjam
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bduhon @pelujan @nickinglis didn't say it's easy or 100% possible ;)
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#ecmjam
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jessewilkins A propos, the single greatest thing I get out of these is finding new smart people to follow on Twitter. :) #ecmjam
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piewords Cloud solutions target smaller businesses because of less complex requirements. As solutions evolve, they'll move up food chain #ecmjam
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nickinglis RT @jessewilkins: A propos, the single greatest thing I get out of these is finding new smart people to follow on Twitter. :) #ecmjam
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HannsKK RT @btblair: As long as we all humbly remember that managing information is only a means to an end, and not the end, well be fine. #ecmjam
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DrUKff @chris_p_walker @BobLarrivee As mentioned BCM Business Content Management ... #ecmjam
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jmancini77 RT @btblair: As long as we all humbly remember that managing information is only a means to an end, and not the end, well be fine. #ecmjam
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jazzonbike A6: ... or leave it to #sharepoint? <-- If it is considered as #ECM #ECMJam
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GregClarkC3 @bduhon all roads lead to risk reductn; wld impr in efficiency argmt work better 4 adoptn? // Absolutely That's where I always start #ecmjam
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jessewilkins RT @btblair: As long as we all remember that managing information is only a means to an end, and not the end, well be fine. (amen!) #ecmjam
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pelujan RT @DrUKff: RT @bduhon @nickinglis Def of #ECM on Wikipedia is not so bad ... #ecmjam | #AIIM's and vendors are what I've used for years
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HannsKK @jessewilkins you are not following them already? #ecmjam
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chris_p_walker @bduhon @GregClarkC3 @XeroxDocuShare Yes. #ecmjam
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lwelchman RT @HannsKK: RT @btblair: As long as we all humbly remember that managing information is only a means to an end, and not the end, well be fine. #ecmjam
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juliecolgan Cloud value from corp perspective is all about scale and risk tolerance. From LOB perspective, value is in ease of use. #ecmjam #ecmjam
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parapadakis RT @jessewilkins: A propos, the single greatest thing I get out of these is finding new smart people to follow on Twitter. :) #ecmjam
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rlayel @piewords @glvaughan #ECM - agree; governance is complicated in both public and private sectors #ECMjam
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maxjpucher Too many see business content as static. But in reality it is very dynamic while it progresses through the process. #ecmjam
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errinoconnor In Government ECM,you have NonClassified and Classified Content that must be completely seperated from Content database SQL level #ECMjam
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bduhon Q3: Does #SharePoint's prevalence and "good enough" approach eliminate need for #ECM? #ecmjam
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jessewilkins @HannsKK @jessewilkins Most of them, but there's always someone new I didn't know. :) #ecmjam
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HannsKK RT @juliecolgan: Cloud value from corp perspective is all about scale and risk tolerance. For LOB , value is in ease of use. #ecmjam #ecmjam
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pelujan RT @jazzonbike: Q6 Any idea on the total potential user # in SMBs vs. gorillas? Maybe we are neglecting a market? #ECMJam | SMBs smaller
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juliecolgan Me too! RT @jessewilkins The single greatest thing I get out of these is finding new smart people to follow on Twitter. :) #ecmjam #ecmjam
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maxjpucher The state of the content is the key element of defining case/process state and it is an aggregate state across all its content. #ecmjam
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pelujan @jazzonbike Q6 500# Gorillas command seat base, dwarf SMBs combined #ECMjam
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HannsKK @bduhon Q3: in some sections SP has moved beyond good enough to pretty darn good ! #ecmjam
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GregClarkC3 Q3 - Nope...it IS #ecm. Also #sharepoint 2010 is better than good enough in many cases. #ecmjam #sp2010
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incontextmag #ECMJAM nice thing about SaaS f or SMB is the various options, "private," on premise., etc.
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eolau ECM is absolutely still relevant. Just ask any company that has/is going through an eDiscovery response. #ECMjam #ediscovery
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khamilton611 Q3: Maybe the SharePoint approach IS ECM, but not how it is traditionally defined? #ecmjam
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nickinglis @bduhon Absolutely not. Especially when many 3rd parties are adding functionality to #SharePoint. Need a focus on scope thru #ecm. #ecmjam
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piewords @bduhon What question are we on? #ecmjam
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XeroxDocuShare A3) for some #sharepoint is just a piece of the puzzle; should be based on business need #ECMjam
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DrUKff @pelujan @bduhon @nickinglis (Definition ECM) Wikipedia is very near to the original AIIM definition but AIIM moves away from ECM #ECMjam
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GregClarkC3 RT @eolau: ECM is absolutely still relevant. Just ask any company that has/is going through an eDiscovery response. #ECMjam #ediscovery
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pelujan RT @DrUKff: @chris_p_walker @BobLarrivee As mentioned BCM Business Content Management ... #ecmjam | NO new crapronyms!
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chris_p_walker @errinoconnor A red herring. Right tool will facilitate. #ecmjam
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btblair RT @juliecolgan: Me too! RT @jessewilkins The single greatest thing I get out of these is finding new smart people to follow #ecmjam
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danieloleary A3: SharePoint is "free" ECM is free means $6bil a year in consulting and services. Too expensive for good enough #ecmjam #ECMjam
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mtwessel A3) Some business processes can be supported via SharePoint as #ECM - Many need more. #ecmjam
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rlayel is SharePoint really an ECM solution, or just a collaboration tool? #ECMjam
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danielbpatton @gregclarkc3 cuz larger orgs have had ecm of some kind and are looking to become more effective? #ECMjam
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btblair Yes RT @GregClarkC3: Q3 - Nope...it IS #ecm. Also #sharepoint 2010 is better than good enough in many cases. #ecmjam #sp2010 #ecmjam
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glvaughan @jazzonbike #ecmjam Absolutely! LOB user adoption and ECM meeting their needs crucial to ECM success...or "muddling through"!
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juliecolgan Q3: I think a little "good enuf" is healthy, whether SP is involved or not. Don't get caught in the governance weeds. #ecmjam
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bduhon All of them ;) Q3 officially RT @piewords: @bduhon What question are we on? #ecmjam
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HannsKK RT @piewords: @bduhon What question are we on? Q3 #ecmjam
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piewords A3) SharePoint increases need for governance, too easy to let our of control. Principles of #ECM still apply #ecmjam
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pelujan RT @maxjpucher: Too many see business content as static. But in reality it is very dynamic while it progresses through the process. #ecmjam
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DrUKff @pelujan @DrUKff @chris_p_walker @BobLarrivee (Caronyms) Why not, it is the only fun marketing guys with the big vendors can enjoy #ecmjam
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danieloleary RT @rlayel: is SharePoint really an ECM solution, or just a collaboration tool? - I'd say a tool to entrench IT power #ecmjam #ECMjam
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HannsKK RT @rlayel: is SharePoint really an ECM solution, or just a collaboration tool? - yes, if ECM is a strategy and SP one of the tools #ecmjam
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bduhon Folks, reminder, try to number responses and @jazzonbike, please refrain from adding more numbers #ecmjam
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nickinglis @rlayel #SharePoint is an #ECM solution imho, not an #e20 or complete #collaboration solution... yet. #ecmjam
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pelujan RT @bduhon: Q3: Does #SharePoint's prevalence and "good enough" approach eliminate need for #ECM? #ecmjam | No, hell no
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btblair RT @khamilton611: Q3: Maybe the SharePoint approach IS ECM, but not how it is traditionally defined? #ecmjam
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pierreturlan RT @btblair: RT @piewords: 1) Concepts of #ECM are still relevant. Problems havent gone away. Need to focus on business problem & not the tech. #ecmjam
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bduhon @jazzonbike, though keep asking questions. #ecmjam
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jessewilkins @piewords yep, replacing 5,000 shared directories with 5,000 uncontrolled doc libraries != good info gov. #ecmjam
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chris_p_walker @danieloleary @rlayel depends on how you implement and what governance you employ. #ecmjam
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maxjpucher #ecmjam The dynamics of business content mean that it is built from text, data, rules and formatting instructions. It is not just XML.
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KestralGroup RT @jmancini77: RT @btblair: As long as we all humbly remember that managing information is only a means to an end, and not the end, well be fine. #ecmjam
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DrUKff @piewords [Q3] Sharepoint is no full ECM and it is a mess when installed uncontrolled in distributed environments #ecmjam
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HannsKK RT @bduhon: Folks, reminder, try to number responses and @jazzonbike, please refrain from adding more numbers - On Q3 ? #ecmjam
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errinoconnor Its not only Governance (which is key) but having a longterm ECM Roadmap that will allow for external contentblob storage,scanning #ECMjam
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pelujan @bduhon Q3: You know how many people are getting into trouble w/SharePoint these days and are in over their head? It's ugly #ecmjam
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juliecolgan RT @HannsKK: RT @rlayel: is SP really an ECM solution or just a collaboration tool? yes, if ECM is strategy and SP one of the tools #ecmjam
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jkevinparker #SharePoint can be a lot of things, including the basis for ECM or collaboration or portal or whatever you need #ECMjam
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khamilton611 Q3: @rlayel I think SP 2010 can be BOTH collaboration and records/governance with the right policies and procedures in place #ecmjam
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HannsKK RT @jessewilkins: @piewords yep, replacing 5,000 shared directories with 5,000 uncontrolled doc libraries ... is a challenge ! #ecmjam
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piewords A3) SharePoint isn't #ECM, yet. Not quite scalable enough to handle ALL content. #ecmjam
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bduhon @gregclark3c Whoa, "SharePoint IS #ECM?" Nothing IS ECM. #ecmjam
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pelujan RT @HannsKK: @bduhon Q3: in some sections SP has moved beyond good enough to pretty darn good ! #ecmjam | It's still about execution
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juliecolgan I am sooooo digging @Tweetchat! #ecmjam #ecmjam
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mtwessel Beat me to it! ;) RT @jessewilkins: @piewords replacing 5K shared directories with 5K uncontrolled doc libraries != good info gov. #ecmjam
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jkevinparker Sorry to be late jumping in, but #ECM is nothing without a true Enterprise Information Architecture. #ECMjam
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GregClarkC3 @danielbpatton Obviously #ecm should enhance efficiency and not b a roadblock. Again usability, biz aligmt and governance focus help #ecmjam
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HannsKK RT @khamilton611:Q3: @rlayel I think SP 2010 can be BOTH collaboration and records/governance with the right pols and procs in place #ecmjam
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parapadakis True for all ECM! @piewords [Q3] Sharepoint is no full ECM and it is a mess when installed uncontrolled in distributed environments #ecmjam
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maxjpucher #ecmjam Due to the dynamics of data and rules, ECM usablity strongly depends on a defined business architecture ontology and taxonomy.
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nickinglis If you're saying #SharePoint isn't #ECM. Please tell me why you think not... #ecmjam.
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larry_slo @bduhon I think SP is part of the solution, but for some processes we need capture & integration tools that SP lacks. #ecmjam
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ECMBeliever Beat me to it! ;) RT @jessewilkins: @piewords replacing 5K shared directories with 5K uncontrolled doc libraries != good info gov. #ecmjam
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piewords A3) SharePoint can readily provide comprehensive Document Mgmt & Collaboration #ecmjam
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bduhon @juliecolgan @Tweetchat me too, despite the occasional hiccup #ecmjam
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danielbpatton @gregclarkc3 How about lack of sustained ownership/growth through change? #ECMjam
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pelujan RT @danieloleary: A3: SharePoint is "free" ECM is free means $6B/yr in consulting and services. Too expensive for good enough #ecmjam | +1
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btblair Q3. #SharePoint reveals the corp. governance breakdown: RIM rarely can drive IT to implement governance in that environment #ecmjam
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CurtWFallEsq RT @btblair: RT @khamilton611: Q3: Maybe the SharePoint approach IS ECM, but not how it is traditionally defined? #ecmjam
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jessewilkins RT @juliecolgan: I am sooooo digging @Tweetchat! (+1, don't think I'd used it before) #ecmjam #ecmjam
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jazzonbike @jkevinparker Yeah another acronym "EIA". That's what users love us for ;-) #ECMJam
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piewords A3) If anything, SharePoint is illustrating why the principles of #ECM are so important. #ecmjam
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DrUKff RT @juliecolgan @rlayel Sharepoint is an integration + collaboration platform + a lot of ECM vendors make good money enriching it #ecmjam
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errinoconnor Also multilanguage ECM, the ability to modify metadata globally, ensure records holds, with an easy to use interface - #SharePoint #ECMjam
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jkevinparker #SharePoint is technology. It is a flexible application platform. It IS #ECM if you do Enterprise IA and Gov. 4 your needs. #ECMjam
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CurtWFallEsq RT @juliecolgan: Q3: I think a little "good enuf" is healthy, whether SP is involved or not. Don't get caught in the governance weeds. #ecmjam
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nickinglis @larry_slo @bduhon That doesn't mean it isn't #ECM, it just won't meet your particular business need if that is required. #ecmjam
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GregClarkC3 @piewords And BI and Portal and BPM and light RM and application integration and custom app development... #ecmjam #sharepoint #ecm
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maxjpucher #e@GregClarkC3 ECM can not be usable for the business if its link to process goals is not well defined in business architecture. #ecmjam
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danielbpatton RT @bduhon: @gregclark3c Whoa, "SharePoint IS #ECM?" Nothing IS ECM. #ecmjam
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pelujan @DrUKff @chris_p_walker @BobLarrivee Messing with crapronyms messes with user understanding. It's already bad enough, IMHO #ecmjam
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CurtWFallEsq RT @juliecolgan: Me too! RT @jessewilkins The single greatest thing I get out of these is finding new smart people to follow on Twitter. :) #ecmjam #ecmjam
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jmancini77 Q3) Debating whether Sharepoint is ECM is goofy. #ecmjam
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jessewilkins @nickinglis Think the arg is that ECM = strategy/processes/governance instruments etc. while SP et al are just tools. #ecmjam
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incontextmag #ECMJAM for gov. is ECM secure enough? Some special features may be needed, per wikileaks http://bit.ly/hMszbU
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tmresek RT @piewords: A3) If anything, SharePoint is illustrating why the principles of #ECM are so important. #ecmjam
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bduhon yep RT @larry_slo I think SP is part of the solution, but for some processes we need capture & integration tools that SP lacks. #ecmjam
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jazzonbike @errinoconnor Now wwe come clost to what the "E" really means. #ECMJam
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juliecolgan @jessewilkins What?? I beat you to a social media tool?? FTW!! #ecmjam
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piewords @parapadakis Agreed, but SharePoint's ease of deployment makes it more prone to "abuse" #ecmjam
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khamilton611 RT @juliecolgan: I am sooooo digging @Tweetchat! <--me too! #ecmjam
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jkevinparker Sorry, I missed the part on how to number responses. #ECMjam
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CurtWFallEsq RT @juliecolgan: Cloud value from corp perspective is all about scale and risk tolerance. From LOB perspective, value is in ease of use. #ecmjam #ecmjam
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jessewilkins @juliecolgan @jessewilkins And to Island 9. Still. :) #ecmjam
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piewords @GregClarkC3 I was trying to stay within #ECM scope :) #ecmjam #sharepoint
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HannsKK RT @piewords: @parapadakis Agreed, but SharePoints ease of deployment makes it more prone to "abuse" #ecmjam
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pelujan RT @DrUKff: @piewords [Q3] Sharepoint is no full ECM and it is a mess when installed uncontrolled in distributed environments #ecmjam | +1
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DrUKff @pelujan @DrUKff @chris_p_walker @BobLarrivee (capronyms) so lets move back to records management, document management and archiving #ecmjam
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parapadakis And we're back to governance! ;-) RT @piewords: @parapadakis Agreed, but SharePoints ease of deployment makes more prone to "abuse" #ecmjam
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HannsKK RT @khamilton611: RT @juliecolgan: I am sooooo digging @Tweetchat! <--me too! (+1) & Like #ecmjam
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bduhon Number responses by question, 1 or Q1, etc. #ecmjam
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PerceptiveSW RT @incontextmag: #ECMJAM for gov. Is #ECM secure enough? Some special features may be needed, per wikileaks http://bit.ly/hMszbU
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MMcClendon84 RT @incontextmag: #ECMJAM for gov. Is #ECM secure enough? Some special features may be needed, per wikileaks http://bit.ly/hMszbU
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danielbpatton Agreed, and flexing roadmap to accomodate culture change. RT @errinoconnor: Its not only Governance, but longterm ECM Roadmap #ECMjam
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ECMGOV RT @incontextmag: #ECMJAM for gov. Is #ECM secure enough? Some special features may be needed, per wikileaks http://bit.ly/hMszbU
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HannsKK @pelujan @DrUKff @piewords Q3 Any solution is a mess when uncontrolled, incl. SP. Not SP fault #ecmjam
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glvaughan @XeroxDocuShare Despite my focus on SP governance, I agree 100%. SP needs to fit org legacy apps and even new open source apps. #ecmjam
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GregClarkC3 @piewords Fair enough...#sharepoint forces us to redefine and expand our concept of #ecm. A good thing if it solves a biz problem. #ecmjam
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rlayel @nickinglis from my understanding SP lacks complete RM functionality w/o 3rd party plug-ins #ECMjam
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mtwessel @nickinglis A flavor of #ECM yes, but often need more to support transactional #ECM - info governance challenges as another ex #ecmjam
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juliecolgan Q3: IT's readiness to adopt SP & it's collab value 4 LOB are strong drivers 4 making it work for ECM/Info Gov. Learn to love it ppl! #ecmjam
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danielbpatton RT @piewords: A3) SharePoint increases need for governance, too easy to let our of control. Principles of #ECM still apply #ecmjam
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piewords @parapadakis Which is where I started with SharePoint #ecmjam
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DrUKff @HannsKK @piewords @parapadakis #Sharepoint is often bundled and there are no plans how to implement and how to manage #ecmjam
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pelujan RT @piewords: A3) If anything, SharePoint is illustrating why the principles of #ECM are so important. #ecmjam | This is what I'm sayin'...
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larry_slo See CMIS: ECM can be multi-vendor. RT @danielbpatton: @bduhon @gregclark3c Whoa, "SharePoint IS #ECM?" Nothing IS ECM. #ecmjam
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btblair Q3 SP inherently encourages ungoverned deployments. #ecmjam
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HannsKK RT @juliecolgan: Q3: ITs readiness to adopt SP & its collab value 4 LOB are strong drivers 4 making it work for ECM/Info Gov. #ecmjam
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jessewilkins @HannsKK @pelujan @DrUKff @piewords Agree - diff here is who has uncontrolled OT/IBM/UCM etc. deployments? Too high $$$ for that.... #ecmjam
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DrUKff What about Sharepoint as Office360 SaaS solution in the cloud, is this for SME and private users? #ecmjam
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piewords @errinoconnor No, it is a solution. You are probably planning it. The plan is #ECM, SharePoint is a tool, as is Documentum #ECMjam
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danielbpatton Where does social fit modern ECM strategy? #ECMjam
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khamilton611 RT @btblair: Q3 SP inherently encourages ungoverned deployments. <--That's why the policies are needed FIRST, IMHO. #ecmjam
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jazzonbike Q3 Sharepoint is file shares at a higher level #ECMJam
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pelujan RT @HannsKK: RT @piewords: @parapadakis Agreed, but SharePoints ease of deployment makes it more prone to "abuse" #ecmjam | Right
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jkevinparker #SharePoint is not the solution 2 all problems, but most of its failures are due to no planning. Other vendors compliment 4 #ECM #ECMjam
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jessewilkins @rlayel @nickinglis It lacks e.g. DoD functionality, and it lacks some specific capabilities (1/2) #ecmjam
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btblair RT @jazzonbike: Q3 Sharepoint is file shares at a higher level #ecmjam
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piewords @danielbpatton Social is just another run-away system that is generated unmanged content like email. ;) #ECMjam
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GregClarkC3 In all of this #sharepoint talk it's imprtnt 2 remember it's just a tool. Can help or hinder depending on biz alignmt and deploymt #ecmjam
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errinoconnor Granted, custom workflows, integration of an external scanning solution, etc. but that is the beauty of being able to use add-ins #ECMjam
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danieloleary @DrUKff the only people that will rush to SP for Office 365 are MS partners selling clients on the dream #ECMjam
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HannsKK @jazzonbike Q3 . not it is more than file, so much more... or can be if well governed ! #ecmjam
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Ulli30 RT @DrUKff: [Q1] ECM is more relevant than ever because we are overwhelmed by the information food - and ECM is about managing this flodd #ecmjam
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bduhon @pelujan @piewords Q3 I sometimies think we're tilting at windmills trying to separate product from strategy #ecmjam
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pelujan RT @HannsKK: Q3 Any solution is a mess when uncontrolled, incl. SP. Not SP fault #ecmjam | But SP makes it easier than most
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chris_p_walker @danielbpatton It doesn't. Social is a venue where content is created. #ecmjam
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jazzonbike @danielbpatton social fit: tagging, sharing, voting, instant messaging #ECMJam
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DrUKff @jazzonbike (file shares) No, it is much more dangerous, it brings basic ECM features, collaboration and web to all enterprises #ecmjam
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nickinglis @rlayel @jessewilkins Box.net and other solution also lack but everyone seems willing to call them #ecm systems without hesitation. #ecmjam
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jkevinparker RT @pelujan: RT @HannsKK: Q3 Any solution is a mess when uncontrolled, incl. SP. Not SP fault #ecmjam | But SP makes it easier than most
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jessewilkins @rlayel @nickinglis OTOH we had people doing RM with Alchemy c. 1997 - if you posit that RM, like ECM, is more strat than tool. #ecmjam
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larry_slo @pelujan @HannsKK @piewords @parapadakis "Ease of deployment" is in the eye of the beholder/budget-holder. :) #ecmjam
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piewords @rogbot Disagree. All cloud companies start small. SpringCM isn't near starting point. They are further down the maturity model #ecmjam
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incontextmag #ECMJAM ECM is to
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HannsKK @jkevinparker @pelujan @HannsKK Q3 are we blaming SP for being easy to use? Says a lot about us, not SP ! #ecmjam
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inoldland Q3 SharePoint is excellent for managing business content, what originates inside a company. Is not optimal for transactional #ecmjam
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rlayel @errinoconnor - ECM with or w/o full RM functionality? #ECMjam
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maxjpucher Q3 @larry_slo Ease of deployment is irrelevant. Ease of use for the business is relevant for adoption. #ecmjam
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bduhon RT @jkevinparker: #SP is not the solution 2 all probs, but most failures are due to no planning. Other vendors compliment 4 #ECM #ecmjam
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chris_p_walker SP brings the illusions of ecm. Kinda like the ADT sticker w/out the alarm system. #ecmjam
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piewords @bduhon But I can customize almost any product to solve a "problem". It isn't the tool, it is how you use it to solve issues #ecmjam
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parapadakis Creates dangerous illusion of ECM RT @DrUKff: @jazzonbike (file shares) No, it is much more dangerous, [...] to all enterprises #ecmjam
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jkevinparker @inoldland Q3 I concur #ecmjam
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errinoconnor I would agree that it is also key to step away from the Technology and look at the true business requirements to ensure sucess #ECMjam
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pelujan RT @bduhon: Q3 I sometimies think we're tilting at windmills trying to separate product from strategy #ecmjam | But it is the holy grail
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incontextmag #ECMJAM SP vs ECM. Single Twitter account vs TweetDeck.
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HannsKK @chris_p_walker come on, SP has not messed up as much as those implementing it. #ecmjam
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nickinglis #ECMjam Just a definition reminder... Enterprise Content Management (ECM) is the strategies, methods and tool… (cont) http://deck.ly/~DLoPj
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DrUKff @jkevinparker @pelujan @HannsKK (Sharepoint distributed mess) Yes! IT people have to argue why to buy extra ECM because they have SP #ecmjam
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HannsKK RT @errinoconnor: I would agree that it is also key to step away from the Tech and look at the true business req to ensure sucess #ecmjam
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jkevinparker @HannsKK Also concur #ecmjam
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piewords If you don't separate #ECM strategy from products, you get market stagnation. #ecmjam
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jessewilkins @rlayel @errinoconnor you have to define "full". Full RM for a small 40-pers org? Box + manual will do - heck, file shares will do. #ecmjam
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larry_slo Just a tip for #ecmjam tweeps using @tweetchat: It may help to also watch your @'s in your fav twitter app (like tweetdeck.) #ecmjam
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bduhon RT @HannsKK: @chris_p_walker come on, SP has not messed up as much as those implementing it. #ecmjam
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inoldland @maxjpucher Agree on ease of use point. Also agree that ease of deployment softens the beach for the business as a whole. #ecmjam
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maxjpucher @jazzonbike Social is not about chit-chat or tagging. It is about empowerment and needs authority. goals and means. Else its useless #ECMJam
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pelujan Q3) Problem w/SP is the empirical body of knowledge as to what constitutes best practices is just now maturing #ecmjam
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bduhon @larry_slo Thanks, Larry, I was literally about to say the same thing #ecmjam
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chris_p_walker @HannsKK Becauseof their perception of what it is. #ecmjam
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nickinglis RT @bduhon: RT @HannsKK: @chris_p_walker come on, SP has not messed up as much as those implementing it. #ecmjam | AIIM has training.
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GregClarkC3 Q3 @bduhon #sp is definitely an #ecm tool...and many other things. Can definitely be part of an #ecm solun, doens't elim need 4 ecm #ecmjam
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jessewilkins @larry_slo @tweetchat Absolutely - doing that at this end w/ Twitter.com tab :) #ecmjam
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danielbpatton @piewords Still within scope to cover SP community features (tagging, sharing, rich profiles). #ECMjam
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jkevinparker I'll get TweetChat 4 next #ECMjam. Trying to follow on TweetDeck.
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larry_slo LOL! RT @chris_p_walker: SP brings the illusions of ecm. Kinda like the ADT sticker w/out the alarm system. #ecmjam
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maxjpucher @inoldland Only if ease of deployment overrules ease of use. UNfortunately true for Sharepoint. #ecmjam
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nickinglis RT @bduhon: RT @HannsKK: @chris_p_walker come on, SP has not messed up as much as those implementing it. #ecmjam
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DrUKff @parapadakis @jazzonbike (Creates dangerous illusion of ECM) Thats they risk ! #ECMjam
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juliecolgan @maxjpucher @jazzonbike Maybe social really is useless. Is that so bad. Think we're trying to make more of social than it deserves. #ecmjam
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HannsKK @jkevinparker don't bother with Tweetdeck or hootsuite on these... too slow ! #ecmjam
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XeroxDocuShare @GregClarkC3 agreed - heightens the need for integration #ECMjam
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jessewilkins @jkevinparker tweetchat.com - connect it to Twitter - you're there. Here. :) #ecmjam
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piewords @danielbpatton Lumped under collaboration #ECMjam
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danieloleary RT @chris_p_walker: SP brings the illusions of ecm. Kinda like the ADT sticker w/out the alarm system. - NAILED IT #ECMjam
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pelujan RT @juliecolgan: Maybe social really is useless. Is that so bad. Think we're trying to make more of social than it deserves. #ecmjam | +1M
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kdperdue I totally agree RT@juliecolgan I am sooooo digging @Tweetchat! #ecmjam
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rlayel @jessewilkins I'm thinking "full RM functionality" in terms of MoReq, ISO or other standards/specifications #ECMjam
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nickinglis @juliecolgan @maxjpucher @jazzonbike For some orgs social is useless. For knowledge based orgs, social is where to find value. #ecmjam
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jessewilkins @juliecolgan @maxjpucher @jazzonbike I dunno, I think wiki + Yammer or Skype beats most doc collab solutions like a rented mule. :) #ecmjam
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khamilton611 @juliecolgan I consider 'social' to be a fancy term for 'working together'. That's all. :) #ecmjam
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pmonks RT @chris_p_walker: #Sharepoint brings the illusions of #ecm. Kinda like the ADT sticker w/out the alarm system. #ecmjam
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jkevinparker Oh, I'm slow. Must be b/c I use sharepoint. :P #ECMjam #ecmJAM
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jessewilkins @rlayel right - my point is who needs those? If you do, you do - the other 99% of orgs don't and wouldn't want them. #ecmjam
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bduhon @juliecolgan @maxjpucher @jazzonbike think you're missing the boat on social a little, but that's an E20 jam discussion :) #ecmjam
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piewords SP can be part of a successful #ECM strategy implementation, it is just more often just mis-used like the share drives before #ecmjam
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glvaughan @nickinglis Agreed! ECM is process & tool agnostic. But in the real org world competing tools and rice bowls key to ECM success. #ecmjam
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HannsKK RT @khamilton611: @juliecolgan I consider social to be a fancy term for working together. Thats all. :)- good common sense ! #ecmjam
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inoldland @maxjpucher Ease of deployment and use are equally important, just to different stakeholder groups. I'd add ease of expansion, too. #ecmjam
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jkevinparker Thanks for the TweetChat tips! #ecmJAM
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piewords SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam
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nickinglis RT @piewords: SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam
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maxjpucher @nickinglis @juliecolgan @maxjpucher @jazzonbike #ecmjam
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bduhon Boiled down, yep RT @khamilton611: @juliecolgan I consider social to be a fancy term for working together. Thats all. :) #ecmjam
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pelujan RT @bduhon: think you're missing the boat on social a little, but that's an E20 jam discussion :) #ecmjam | I'll wait for the movie
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incontextmag #ECMJAM How do you get business to understand that in new mobile & distributed world ECM is the foundation for everything that is content?
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chris_p_walker @piewords Exactly. It's part of the strategy. It is not the entire strategy. #ecmjam
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jkevinparker RT @piewords: SP can be part of a successful #ECM strategy implementation, it is just more often just mis-used... #ecmJAM
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jessewilkins RT @chris_p_walker: @piewords Exactly. Its part of the strategy. It is not the entire strategy. #ecmjam
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piewords Social is more than working together, also playing together. Dangerous term. #ecmjam
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pelujan RT @piewords: SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam | Amen
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HannsKK RT @chris_p_walker: @piewords Exactly. Its part of the strategy. It is not the entire strategy. #ecmjam
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inoldland The wonderful thing about innovative ECM is that people end up using it in ways never envisioned by the developer. #ecmjam
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rlayel jessewilkins @rlayel agreed, only if needed. I'm just looking for truth in advertising I guess #ECMjam
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kkhipple @piewords as @meetdux said at #wpc11 - the tools you use don't suck, you suck #ecmjam
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DrUKff @bduhon @juliecolgan @maxjpucher @jazzonbike (ECM+social) Isn't SocBiz the follower of good old ECM ? AIIM changes directions ... #ecmjam
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btblair Most ECM is an ECM illusion RT @errinoconnor: @danieloleary @chris_p_walker SP is definitely not an ECM illusion. #ecmjam
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nickinglis @bduhon @khamilton611 @juliecolgan That's a little loose if you consider the definition of Enterprise 2.0. Maybe just for "social". #ecmjam
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piewords @kkhipple Actually, sometimes the tools suck as well. :) #wpc11 #ecmjam
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bduhon @khamilton611 @juliecolgan However, "That's all" is like saying, "let's just save those records according to the retention plan #ecmjam
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danieloleary RT @pelujan: RT @piewords: SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam | Amen #ECMjam
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jkevinparker @pelujan @piewords MS is as much or more to blame on the bad "infrastructure" implementations of #SharePoint as anyone. #ecmJAM
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larry_slo @piewords is on the right track with Social. Our use of content is changing, and ECM needs to keep up with that. #ecmjam
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nickinglis #ecmjam Just a definition reminder... AIIM defines Enterprise 2.0 as a system of web-based technologies tha… (cont) http://deck.ly/~QoH8f
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khamilton611 RT @bduhon: However, "Thats all" is like saying, "lets just save those records according to the retention plan <--good point! #ecmjam
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juliecolgan Social does not equal collaboration. See @chris_p_walker's recent AIIM community blog post ... http://bit.ly/nHTzju #ecmjam
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DrUKff ECMs mission is to help people to overcome the information flood and use information more effectivly! #ecmjam
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bduhon This is awesome, but since we've established that SharePoint isn't evil and ECM is an illusion, on to Q4 :) #ecmjam
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ECMBeliever Q4) Commodization is not making this all moot but it is why selling it as a solution is still relevant, even if "solution" is banned #ecmjam
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bduhon Q4: Is the overall commodization of Content Management making this all a non-issue? #ecmjam
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XeroxDocuShare RT @DrUKff: ECMs mission is to help people to overcome the information flood and use information more effectivly! #ECMjam
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nickinglis #ecmjam "Social + ECM" does not equal "Enterprise 2.0"
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parapadakis Social opens a great big backdoor behind all compliance controls. Much bigger issue than just ecm #ecmjam
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GregClarkC3 The rise of #sharepoint gives orgs the opportunity for an #ecm do-over. Integrate w existing #ecm, focus on governance. Discuss :-) #ecmjam
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KestralGroup RT @HannsKK: @pelujan @DrUKff @piewords Q3 Any solution is a mess when uncontrolled, incl. SP. Not SP fault #ecmjam
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HannsKK RT @juliecolgan: Social does not equal collaboration. See @chris_p_walkers recent AIIM community blog post ... http://bit.ly/nHTzju #ecmjam
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chris_p_walker @DrUKff @bduhon @juliecolgan @maxjpucher @jazzonbike Social is some new tech to do what we've been doing in the past. #ecmjam
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nickinglis RT @HannsKK: RT @juliecolgan: Social does not equal collaboration. See @chris_p_walkers recent AIIM community blog post ... http://bit.ly/nHTzju #ecmjam
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larry_slo There are at least 5 tweets that made me laugh out loud = #ecmjam success! #ecmjam
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piewords @larry_slo Actually, #ECM is trying to keep up w/ soical. Most #e20 vendors don't worry about it until several years down road. #ecmjam
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rlayel @bduhon & Q4 was?? #ECMjam
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HannsKK RT @bduhon: Q4: Is the overall commodization of Content Management making this all a non-issue? - again, no, just a commodity. #ecmjam
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pelujan @ECMBeliever Q4) That's an organizational maturity problem #ecmjam
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DrUKff @nickinglis (social+ECM) hey, 2.0 is outdated! ECM 2.0 is outdated! Social Business is different #ecmjam
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geoffbourgeois RT @jmancini77: To stir the pot - the less we focus on "Records Management" and the more we focus on "Information Governance" the better. #ecmjam
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pelujan RT @bduhon: Q4: Is the overall commodization of Content Management making this all a non-issue? #ecmjam | Still boils down to execution
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inoldland Has anyone commented on the OTEX acquisition of Global 360 and the implications there? #ecmjam
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GregClarkC3 Q4 No...commoditization of #ecm is making "all of this" (eg. governance, usability, biz alignmt) a bigger issue. #ecmjam
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danielbpatton @piewords I've always held collab and RM comply were primary drivers of ECM in the first place. Using and retain. #ECMjam
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juliecolgan Spot on RT @GregClarkC3: Rise of SP gives orgs the opportunity for an ecm do-over. Integrate w existing ecm, focus on governance. #ecmjam
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HannsKK Q4 the issue remains because the problems of info management are still not solved. #ecmjam
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GregClarkC3 Q4 Add #e20, collaboration and social business to the "all of this" list. #ecmjam
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chris_p_walker @btblair @errinoconnor @danieloleary Boils down to proper implementation planning & governance. #ecmjam
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errinoconnor Remember, SharePoint 15 and Office 15 are coming out sometime in mid-late 2014 so this converasation is far from over #ECMjam
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btblair Q4. Content management should never have been a vertical application in the first place, but a capability of business apps. #ecmjam
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DrUKff @HannsKK @bduhon [Q4] ECM/CM is no commodity yet, it must become part of every operating system, not beeing an extra tool #ecmjam
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backofthenapkin RT @piewords: SP can be part of a successful #ECM strategy implementation, it is just more often just mis-used like the share drives before #ecmjam
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nickinglis RT @bduhon: Q4: Is the commodization of Content Management making this all a non-issue? #ecmjam | No, just makes decisions more difficult.
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khamilton611 RT @geoffbourgeois: the less we focus on "Records Management" and the more we focus on "Information Governance" the better. <-agree #ecmjam
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bduhon @nickinglis @khamilton611 @juliecolgan social software are just tools for, essentially, collab strategy. yes, over simplified a bit #ecmjam
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pelujan @inoldland No, no one cares except OTEX and OTEX customers #ecmjam
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piewords @danielbpatton They are, but new collaboration vendors usually ignore #ECM at 1st, go for shiney #ECMjam
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XeroxDocuShare A4) customization of #ECM implementation to suit business needs #ECMjam
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juliecolgan Always! RT @chris_p_walker: @btblair @errinoconnor @danieloleary Boils down to proper implementation planning & governance. #ecmjam
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danieloleary Q4 Now ECM is relevant to the Fortune 500,000, and affordable. Governance is now more important the the platform #ecmjam #ECMjam
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XeroxDocuShare flexibility is key RT @XeroxDocuShare: A4) customization of #ECM implementation to suit business needs #ECMjam
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jessewilkins RT @danieloleary: Q4 Now ECM is relevant to the Fortune 500,000. Governance is now more important the the platform #ecmjam #ecmjam
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HannsKK RT @inoldland: Has anyone commented on the OTEX acquisition of Global 360 and the implications there? - another brand for OTEX? #ecmjam
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nickinglis @piewords @danielbpatton On the other hand ECM vendors usually botch collaboration. #ecmjam
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jkevinparker Vendors in general have little understanding or concern for your orgs' real needs. I agree re: "Shiny" #ecmJAM
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parapadakis A4 - CMIS is commoditizing the repository part. But ECM is much more beyond that. #ecmjam
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DrUKff ECM combines a set of services and functionality which is an obligatory component of every companies IT infrastructure - big & small #ecmjam
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GregClarkC3 Quick shout-out to @tweetdeck...#ecmjam tweets coming in a lot faster than thru browser.
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DrUKff @danieloleary (SP for Office 365) so will Google or any other big shot succeed with ECM in the cloud? #ECMJam
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inoldland Q4 ECM is critical as ERP, CRM, etc. Monolithic apps work in rows/columns. ECM works unstructured. Primacy of ERP is slowing. #ecmjam
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parapadakis RT @juliecolgan: Always! RT @chris_p_walker: @errinoconnor @danieloleary down to proper implementation planning & governance. #ecmjam
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juliecolgan RT @btblair: Content management should never have been a vertical application in the 1st place, but a capability of biz apps. #ecmjam
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mtwessel A4) Commoditization (whenever that happens) will simply reinforce the value of #ECM strategy - info gov, control, usability, etc #ecmjam
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nickinglis @DrUKff @danieloleary Not until corporations grow more willing to utilize the cloud. #ecmjam
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piewords #ECM isn't a business problem, it is a technical & resource problem. Case Mgmt, Info gov, Publishing are business problems #ecmjam
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sdcsmith2000 true>RT @piewords #SharePoint increases need for governance, too easy to let our of control. Principles of #ECM still apply #ecmjam
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danielbpatton @DrUKff @juliecolgan @larry_slo @piewords Collab and retention two sides of #ECMjam coin?
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DrUKff @chris_p_walker @bduhon @juliecolgan @maxjpucher @jazzonbike Social is no tech, it is about human behavior and interaction #ECMjam
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pelujan Clients have vendors' attention at 1/4-end and year-end, rest of the time it's customer support and professional service's problem #ecmjam
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GregClarkC3 @piewords Whhaaaaaattt?? If #ecm isn't a business problem you're doing it wrong. #ecmjam
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piewords @nickinglis Can't do platform & UI. 2 different development models. #CMIS allows collaborative fronts to leverage strong platforms #ecmjam
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danieloleary @DrUKff Google maybe, but Apple with iClould, Dropbox, and of course Box.net will . There is a lot of pie to share #ECMjam
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DrUKff @danielbpatton @juliecolgan @larry_slo @piewords Not two sides of a coin, just different components, views and use cases #ECMjam
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jkevinparker @piewords I disagree: #ECM should include all of those things. #ecmJAM
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btblair They might give you some free software. Oh, wait RT @GregClarkC3: Shout-out to @tweetdeck...tweets coming in faster than browser. #ecmjam
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jkevinparker RT @GregClarkC3: @piewords Whhaaaaaattt?? If #ecm isnt a business problem youre doing it wrong. #ecmJAM
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piewords #ECM when done right isn't sexy, it is just there. #ecmjam
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chris_p_walker @DrUKff @bduhon @juliecolgan @maxjpucher @jazzonbike Was referring to social tools. oops. #ecmjam
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danieloleary @pelujan Stop letting out our secrets! Only working 2 months a year is hard enough as it is #consulting #ECMjam
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pmonks @piewords Operational efficiency is rarely sexy. #ECM #ecmjam
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bduhon changing though RT @piewords: @danielbpatton They are, but new collaboration vendors usually ignore #ECM at 1st, go for shiney #ecmjam
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DrUKff @danieloleary (ECM SaaS) Yes, Apple, Google and others wills et the pace and their mifght be niches for ECM vendors as well #ECMjam
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inoldland @piewords Interesting take on ECM and biz problems. Well said. Flexible ECM does solve biz problems, though. #ecmjam
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raresva .@piewords One can argue that business problems go even more in detail.. like "Customer onboarding faster" not "Case management" #ecmjam
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btblair RT @piewords:#ECM isnt a business problem, it's a technical & resource problem Case Mgmt, Info gov, Publishing are business problems #ecmjam
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piewords @JKevinParker Nope. Content exists in business contexts. The contexts are the business problem. #ecm #ecmJAM
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juliecolgan True but social doesn't always have/equal value & demand mgmt. RT @DrUKff: Social is no tech, it is abt human behavior & interaction #ecmjam
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parapadakis RT @piewords: #ECM when done right isn't sexy, it is just there. - Amen! :-) #ecmjam
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pelujan RT @pmonks: @piewords Operational efficiency is rarely sexy. #ECM #ecmjam | It's sexy as hell
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jkevinparker RT @pmonks: @piewords Operational efficiency is rarely sexy. Unless you're an accountant. :) #ECM #ecmJAM
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incontextmag #ECMJAM Disagree. Efficiency is sexy.
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danieloleary 4 questions in, not a single #crapronym , WTF is going on here @piewords @pelujan #ECMJAM #ECMjam
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DrUKff @nickinglis @danieloleary (ECM Cloud) It is a question of trust, safety and security - remember the use rmanagement problems ... #ECMjam
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nickinglis @danieloleary box.net is going back within the firewall with their enterprise solution. The cloud is still a corporate dream. #ecmjam
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piewords @raresva Yeah but then my tweets get real long #ECM #ecmjam
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jessewilkins k all, gotta drop off for an interview with one of our #sbcon11 speakers... (have you signed up yet? http://is.gd/2CFpgT :) ) #ecmjam
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inoldland RT @piewords: @JKevinParker Nope. Content exists in business contexts. The contexts are the business problem. #ecm #ecmJAM
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chris_p_walker @incontextmag Nah. An improved bottom line is sexy. #ecmjam
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jkevinparker @piewords @JKevinParker There we need to make a distinction between #ECM technologies and #ECM proper, which IS a biz concern. #ecmJAM
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pelujan Operational efficiency is sex as hell, hang out with the infrastructure people and ask #ecmjam
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bduhon @pelujan @pmonks @piewords Um, Patrick, we need to talk offline about 'sexy' #justsayin' #ecmjam
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XeroxDocuShare RT @jkevinparker: RT @pmonks: @piewords Operational efficiency is rarely sexy. Unless youre an accountant. :) #ECM #ECMjam
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btblair You want to come over and watch me file some stuff? RT @incontextmag: #ECMJAM Disagree. Efficiency is sexy. #ecmjam
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parapadakis @jessewilkins See ya! Thanks for joining :-) #ecmjam
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danielbpatton @jazzonbike precisely. these are social patterns enabled by mix of proper storage and appropriately integrated tools. #ECMjam
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piewords @larry_slo I do want to declare collaborative content, once it reaches a finished state. Not at start. However, laws are evolving #ecmjam
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jessewilkins @btblair @incontextmag Nope. :) #ecmjam
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juliecolgan Now you're talking! That's how to get budget!! RT @chris_p_walker: @incontextmag Nah. An improved bottom line is sexy. #ecmjam
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DrUKff @nickinglis @danieloleary (Cloud) Gartner predicts that 25% of all IT business this year will be cloudy #ecmjam
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jessewilkins @parapadakis thankya sir and likewise :) #ecmjam
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nickinglis @DrUKff @danieloleary Completely agree. It comes down to corporations not wanting to be the next Sony. #ecmjam
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incontextmag RT @DrUKff: @nickinglis @danieloleary (Cloud) Gartner predicts that 25% of all IT business this year will be cloudy #ecmjam
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jazzonbike Thanks 2 all. Was fun and enlightening. Going to Sommerkirchweih http://tinyurl.com/6j8445r w/ the #WeWebU team now: beers and fun. #ECMJam
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pelujan @bduhon In the *systems* architecture world, the people that run the hardware that runs the #ECM platform, "yes" it is #ecmjam
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parapadakis Ah well, if you are hanging with infrstructure people, well... :-) RT @pelujan: Operational efficiency is sex as hell... #ecmjam
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HannsKK @jessewilkins see yu around. Thanks for joining in #ecmjam
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jazzonbike Sommerkirchweih http://tinyurl.com/6j8445r = Social ;-) #ECMJam
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piewords @JKevinParker #ECM is a means to enable you to solve business problems. I don't manage content for the sake of it. #ecmJAM
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juliecolgan Thanks to all of the panelists, contributors and administrators. Fantastic jam - time well spent! #ecmjam
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chris_p_walker @btblair what are you wearing cc @incontextmag #ecmjam.
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inoldland @HannsKK Another OTEX brand, perhaps. A lot of history there with added technologies. #ecmjam
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nickinglis Alright, back to work. Thanks all for the intelligent conversation #ecmjam.
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DrUKff ECM is a general concept to manage and use information based on the value of information #ecmjam
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jkevinparker I'm interested to see what @klout thinks we're all influential about after this s3xy talk. :) #ecmJAM
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bduhon Alright folks, this has been great. My head's spinning a little. #ecmjam
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HannsKK RT @incontextmag: (Cloud) Gartner predicts that 25% of all IT business this year will be cloudy - maybe...
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#ecmjam
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incontextmag RT @juliecolgan: RT @chris_p_walker: @incontextmag Nah. An improved bottom line is sexy. So right. #ecmjam
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larry_slo Yes! RT @incontextmag: #ECMJAM Disagree. Efficiency is sexy.
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parapadakis Success then! :-) RT @bduhon: Alright folks, this has been great. My heads spinning a little. #ecmjam
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chris_p_walker @DrUKff Asset Management. #ecmjam
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bduhon When the conversation turns to operational efficiency as sexy, I gotta throw in the towel. #ecmjam
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DrUKff RT @PROJECTCONSULT_: RT @DrUKff New #ECM interpretation: ECM = Enterprise CHICKEN Management - http://t.co/f1tNj6E #AIIM #ECMjam - not only for SME farmers ;-)
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pelujan @parapadakis I am an ECM, BPM applications/solutions/systems/enterprise architect. I empathize with all, but no infra, no #ECM #ecmjam
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marinkavoorhout RT @btblair: RT @piewords:#ECM isnt bus. problem, it's technical & resource problem Case Mgmt, Infogov, Publishing R bus. problems #ecmjam
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HannsKK RT @jkevinparker: Im interested to see what @klout thinks were all influential about after this s3xy talk. :) - and lost followers #ecmjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For physicians: Erythema chronicum migrans http://t.co/qmzy9yG #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For bankers: Equity Capital Management http://t.co/4JOCpQr #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For espresso aficionados: Espresso Coffee Machines http://t.co/XptZMuO #ECMjam
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pelujan RT @chris_p_walker: @btblair what are you wearing cc @incontextmag #ecmjam | ROFLMAO
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DrUKff RT @PROJECTCONSULT_: What is ECM? For generals: Electronic Counter Measures http://t.co/ytMnwnH #ECMjam
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jkevinparker This does illustration the different ways people view #ECM and why that causes friction in implementations. #ecmJAM
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HannsKK RT @bduhon: When the conversation turns to operational efficiency as sexy, I gotta throw in the towel - same here ! #ecmjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For controllers: Enterprise Chaos Management http://t.co/u4dPjex #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For project managers: Enterprise Change Management http://t.co/gnWCKFG #ECMjam
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mtwessel Today's #ecmjam just made up for my lack of action on the twitterverse for the last few months. Good stuff!
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DrUKff RT @PROJECTCONSULT_: What is ECM? In Spanish: Esto es Completo Mandanga #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For jazz fans and records keepers: Edition of Contemporary Music http://t.co/D5yqeWq #ECMjam
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HannsKK @DrUKff @PROJECTCONSULT_ Not again !!! :-) #ecmjam
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bduhon I'll attempt a recap later this afternoon/first thing tomorrow morning. Look for it then. #ecmjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For AIIM members: Enterprise Content Management http://t.co/AXBQ0Xb #ECMjam
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danieloleary @nickinglis @DrUKff Remember, Sony was using out of date Apache servers with the default password , not cloud services #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For engineers: Engineering Change Management http://t.co/xIrihbJ #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For farmers: Enterprise Chicken Management http://t.co/jD10sLS #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For milk fans in Germany: Energiekorrigierte Milchmenge mit Fettgehalt von 4% und Eiweißgehalt von 3,4% #ECMjam
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jkevinparker @HannsKK @jkevinparker @klout YIKES #ecmJAM
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DrUKff RT @PROJECTCONSULT_: What is ECM? For programmers: Error Correction Mode http://t.co/6DHjD10 #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For mathematicians: Elliptic Curve Method http://t.co/F2Xvq8t #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? For molecular biologists: Extra Cellular Matrix http://t.co/UkhYFL5 #ECMjam
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DrUKff RT @PROJECTCONSULT_: Outdated - now we talk about EIM "Enterpr. Info. M.", "Social Business" and "Collab.+Info. M." #ECMjam
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DrUKff RT @PROJECTCONSULT_: What is ECM? View a good presentation http://t.co/xZRvKnH #ECMjam
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GregClarkC3 Thanks to everyone for a great #ecmjam. Definitely filled my Twitter quota for the month. It's back to the @calgarystampede for me.
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pelujan RT @bduhon: When the conversation turns to operational efficiency as sexy, I gotta throw in the towel. #ecmjam | In the trenches, it is
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rlayel rember that for public sector it's not all about "bottom line" preserving and providing public access to info is also sexy #ECMjam
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XeroxDocuShare really enjoyed chatting - thanks all! until next time #ECMjam
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HannsKK @DrUKff @PROJECTCONSULT_ No more acronyms, please ! #ecmjam
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jkevinparker For me right now: Enough Crazy Mumbojumbo #ecmJAM
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bduhon Keep on using the hashtag, and we'll see everyone in two weeks. Bring a friend next time. #ecmjam
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parapadakis @pelujan I don't disagree - I'm tech and tech is sexy to tech people. Not to "normal" businees though... #ecmjam
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btblair After this tweetjam, only a smile RT @chris_p_walker: @btblair what are you wearing cc @incontextmag #ecmjam. #ecmjam
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HannsKK RT @bduhon: Keep on using the hashtag, and well see everyone in two weeks. Bring a friend next time. #ecmjam
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errinoconnor Fantastic Session and looking forward to the next ECM discussion #ECMjam
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bduhon lol. RT @jkevinparker: For me right now: Enough Crazy Mumbojumbo #ecmjam
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FerranteD Filing may not be sexy, but accessing content when you need it sure is. #ECMjam @PerceptiveSW
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jkevinparker @btblair It was good for me. #justsaying @chris_p_walker @incontextmag #ecmJAM
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pmonks @PROJECTCONSULT_ What is ECM? For @pmonks: Exceptional #Crapronym Machine. cc @HannsKK #ECMJam
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DrUKff RT @HannsKK @PROJECTCONSULT_ Not again !!! :-) #ecmjam Start and End the jam with the true meaning of ECM - everybody has an other vision
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danieloleary @bduhon I don't have friends because I spend all my time telling them how #ECM op. efficiency is sexy : / #ECMjam
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chris_p_walker ROFLMA @btblair @chris_p_walker @incontextmag #ecmjam
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bduhon Sincere thanks to everyone for chiming in with your thoughts and opinions. #ecmjam
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khamilton611 RT @danieloleary: @bduhon I dont have friends because I spend all my time telling them how #ECM op. efficiency is sexy : / #ecmjam
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HannsKK @errinoconnor Same here... and even found some interesting people to follow @jessewilkins #ecmjam
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parapadakis Yes, we've done that to death! RT @HannsKK: @DrUKff @PROJECTCONSULT_ No more acronyms, please ! #ecmjam
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chris_p_walker @jkevinparker @btblair @chris_p_walker @incontextmag I need a cigarette. #ecmjam
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larry_slo Great talk, let's do again soon. @larry_slo out.
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#ecmjam
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raresva I really need a better Twitter tool. the #ecmjam stream flooded my eyes
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bduhon @danieloleary You have Mr. Pickles #ecmjam
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MMcClendon84 @incontextmag #ECMJAM SP vs ECM =Twitter account vs TweetDeck <-- Well said! Let me retweet you with my Tweetdeck!
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glvaughan @bduhon Enjoyed my first #ecmjam. Look forward to the summary... Thanks all!
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danielbpatton but this thread began with SP. @nickinglis: @piewords @danielbpatton On the other hand ECM vendors usually botch collaboration. #ecmjam
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bduhon @raresva it does that. I'll download the entire thing and post it as a blog post. It (sometimes) makes sense then. #ecmjam
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danieloleary Add me on Google+ , all the cool kids are there hanging out . I'll add you to my "awesome" circle #ECMjam
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parapadakis Missed this!!! LOL RT @MMcClendon84: @incontextmag #ECMJAM SP vs ECM =Twitter account vs TweetDeck <-- Well said! #ecmjam
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HannsKK @raresva Tweetchat :-) #ecmjam
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HannsKK RT @parapadakis: Missed this!!! LOL RT @MMcClendon84: @incontextmag #ECMJAM SP vs ECM =Twitter account vs TweetDeck <-- Well said! #ecmjam
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rlayel @FerranteD - right on; this is both for efficiency (bottom line) and for info value #ECMjam
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HannsKK RT @danieloleary: Add me on Google+ , all the cool kids are there hanging out . Ill add you to my "awesome" circle - if I can find U #ecmjam
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bduhon And, of course, thanks to my initial suck .. ., er panelists: @piewords @errinoconnor @drukff @gregclark3c @chris_p_walker #ecmjam
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parapadakis +1 pls! RT @HannsKK: RT @danieloleary: Add me on Google+ , all the cool kids are there hanging out . #ecmjam
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DrUKff Thanks everybody #ECMjam #ECM #Collaboration #Sharepoint DMS #DMS11 #AIIM #Cloud #ecmjam
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McBoof @danieloleary @piewords @pelujan The #ECMJam folk know I'm monitoring their every word. Blurt out a #crapronym at your peril.
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DrUKff RT @bduhon: thanks to my initial panelists: @piewords @errinoconnor @drukff @gregclark3c @chris_p_walker #ecmjam
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bduhon Whew, and now, I need a drink! Thanks everyone. #ecmjam
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inoldland Great fun and lots of great interaction. I'm now twice as smart for just a 1-hour investment! :) #ecmjam
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pmonks @McBoof Let me tell you about my #WEM #CEM #CXF! #crapxplosion #ECMJam #crapronym
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danielbpatton Thanks everyone for great discussion. Lots here to think on. Looking fwd to the next #ECMjam
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parapadakis @bduhon Thanks for setting it up! :-) #ecmjam
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kdperdue note to self - can not multitask during next #ecmjam thanks @bduhon
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bduhon @parapadakis My pleasure, I've got 6 months of potential community topic ideas now. #ecmjam
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chris_p_walker That was fun. #ecmjam
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jessewilkins RT @chris_p_walker That was fun. #ecmjam (+1.6)
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danielbpatton @larry_slo So strong retention regime drives content comply. Collab tools drive use and growth of same. Governance future-proofs. #ECMjam
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HannsKK @DrUKff no, lets not polute the stream with all those acronyms. :-) #ecmjam
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HannsKK RT @parapadakis: +1 pls! RT @HannsKK: RT @danieloleary: Add me on Google+ , all the cool kids are there hanging out . #ecmjam - have invites
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DrUKff @HannsKK hey Hanns, it was all about ECM !!! #ECMjam - yes I know, Bryant will have a problem producing a summary ...
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DimitriMoonen RT @maxjpucher: Content by itself is not a solution it is a problem. It needs process context to be of business value. #ecmjam
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DimitriMoonen RT @maxjpucher: There is no process without content and content without process is wasted. #ecmjam
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DimitriMoonen RT @maxjpucher: ECM, BPM and CRM must be consolidated in a common infrastructure to enable business to create content and processes without IT. #ecmjam
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ECMBeliever The #ecmjam was like my favorite band Phish, sometimes I had no idea what was going on but it sounded awesome!
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DrUKff RT@danieloleary (passwords) I was not thinking about Sony but about a "drop service" lately ... #ecmjam
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Mack_Sigman RT @errinoconnor: I would agree that it is also key to step away from the Technology and look at the true business requirements to ensure sucess #ECMjam
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FEDSPUG RT @errinoconnor: I would agree that it is also key to step away from the Technology and look at the true business requirements to ensure sucess #ECMjam
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gscheithauer RT @maxjpucher: There is no process without content and content without process is wasted. #ecmjam
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bduhon RT @danieloleary: 4 questions in, not a single #crapronym , WTF is going on here @piewords @pelujan #ECMJAM #ECMjam > hooray for that
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Mack_Sigman RT @errinoconnor: OpenText is becoming a system that is being replaced at a very high rate. There days are numbered unless they play nice with SP2010 #ECMjam
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FEDSPUG RT @errinoconnor: OpenText is becoming a system that is being replaced at a very high rate. There days are numbered unless they play nice with SP2010 #ECMjam
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bduhon RT @ecmbeliever: The #ecmjam was like my favorite band Phish, sometimes I had no idea what was going on but it sounded awesome! > yep
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DavidGaffaney My takeaway: From a volume perspective traditional Doc Mgmt is already being dwarfed by tiny content like posts and tweets #ecmjam #emcsbs
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DavidGaffaney Those that can bring it ALL together for cohesive business use will win the day. #ecmjam #emcsbs
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szittergruen AGREE! RT @ECMBeliever: The #ecmjam was like my favorite band Phish, sometimes I had no idea what was going on but it sounded awesome!
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wendydexter Been on twitter vacation.. Missed #ecmjam #bummed oh well there is next time
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dotdocx RT @jmancini77: RT @pelujan: RT @DrUKff: Most vendors make #ECM so big that smaller companies and private people have no interest in it #ecmjam
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DrUKff RT @danieloleary: 4 questions in, not a single #crapronym , WTF is going on here @piewords @pelujan #ECMJAM > hooray for that #ecmjam
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PROJECTCONSULT_ RT @DrUKff ECM is a general concept to manage and use information based on the value of information #ecmjam
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PROJECTCONSULT_ RT @DrUKff ECM is more relevant than ever because we are overwhelmed by the information flood - and ECM is about managing this flood #ecmjam
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PROJECTCONSULT_ RT @DrUKff ECM is relevant, but business people do not understand the concept and IT people often regard it as 3rd priority #ecmjam
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PROJECTCONSULT_ RT @DrUKff ECM as infrastructure, as a service, as SaaS is very relevant to everybody - but nobody will call it ECM ... #ecmjam
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PROJECTCONSULT_ RT @DrUKff Most vendors make ECM so big that smaller companies and private people have no interest in it #ecmjam
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turnerkid RT @piewords: SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam
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PROJECTCONSULT_ RT @DrUKff ECMs mission is to help people to overcome the information flood and to use information more effectivly! #ecmjam
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bduhon Tweets about #ecmjam have reached 8,151 people http://t.co/Di8MGCQ via @tweetreachapp Blunt force stats, but still cool. More later.
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PROJECTCONSULT_ RT @DrUKff "Social" is no technology, it is about human behavior, communication and interaction #ECMjam
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PROJECTCONSULT_ RT @bduhon: Tweets about #ecmjam have reached 8,151 people http://t.co/Di8MGCQ via @tweetreachapp Blunt force stats, but still cool. More later.
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nickinglis @pelujan No problem, thanks for your #ecmjam contributions :)
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egoltzer RT @piewords: SP can be part of a successful #ECM strategy implementation, it is just more often just mis-used like the share drives before #ecmjam
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antoniostoner RT @pmonks: RT @chris_p_walker: #Sharepoint brings the illusions of #ecm. Kinda like the ADT sticker w/out the alarm system. #ecmjam
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PROJECTCONSULT_ RT @pmonks @HannsKK What is ECM? For @pmonks: Exceptional #Crapronym Machine. cc @HannsKK #ECMJam :-)) we missed this ECM definition, sorry
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PROJECTCONSULT_ @pmonks What is ECM? #Chickronyms instead of #Capronyms http://t.co/6CByUxr #ECMjam
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HannsKK RT @bduhon: Tweets about #ecmjam have reached 8,151 people http://tweetreach.com/reach?q=ecmjam&s=twitter vi… (cont) http://deck.ly/~mhzno
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PROJECTCONSULT_ RT @DrUKff #ECM is infrastructure and will be invisible to the enduser in the future #ecmjam
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piewords @danielbpatton Well, we never meant to dive deep into collaboration/social today. Focus for next time I think. #ecmjam cc @bduhon
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piewords @bduhon Thanks to our initial moderator. :) #ecmjam
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pelujan RT @piewords: @bduhon Thanks to our initial moderator. :) #ecmjam | +1, you should slap us around more ;)
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bduhon @piewords @danielbpatton ECM/collab/e20 overlap definitely an upcoming topic for #ECMjam
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PROJECTCONSULT_ RT @piewords SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam | Right!
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PROJECTCONSULT_ RT @maxjpucher: There is no process without content and content without process is wasted. #ecmjam
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PROJECTCONSULT_ RT @bduhon @piewords @danielbpatton ECM/collab/e20 overlap definitely an upcoming topic for #ECMjam - Right! And don't forget #WPFD
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PROJECTCONSULT_ RT @larry_slo: There are at least 5 tweets that made me laugh out loud = #ecmjam success! #ecmjam
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PROJECTCONSULT_ RT @bduhon: @PROJECTCONSULT_ I prefer Enterprise Chicken Management after that link you sent yesterday. #ecmjam
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jeilers55 RT @PROJECTCONSULT_: RT @piewords SharePoint is not evil, Microsoft and the people installing it willy-nilly are evil. #ecmjam | Right!
#governance #microsoft #strategy #SharePoint #social