Member Spotlight: Bobby Miller

By Boshia Smith posted 08-05-2021 10:17


Meet Bobby!  Bobby is the Records & Research Manager at Suncoast Credit Union in Tampa.  Bobby joined AIIM in 2019 and leverages the membership benefits by networking
, using best practices, continued education opportunities to his advantage.  He's on the road to becoming a CIP too!  Introduce yourself to Bobby here.

Bobby Miller
Records & Research Manager
Company: Suncoast Credit Union

Where do you live in? Tampa, Florida

How long have you worked in information management? 20 years

What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work?

I oversee the credit union's records policies and procedures. There is increasing support, however, getting senior leadership to understand the bigger picture can be challenging. I communicate with all business units, ensuring they are following best practices to maintain a successful information program and constantly review processes and technology to keep the credit union driving forward with document automation and other efficiencies.

What has been the biggest success in your career in information management? 

Helping organizations reduce their paper footprint.

What’s your current biggest work challenge?

Obtaining the proper technology with leadership support.

What does Intelligent Information Management mean to you?

I will share my favorite quote "Information management is knowing what you have, where you have it, and how long you have to keep it.”

What are the top 3 things you are looking to get from your AIIM membership? 

Networking, best practices, continued education

What’s one thing you’re looking forward to in 2022?

I'm hoping to obtain my CIP certification.

What is your end goal and how do you think we can help you achieve it? 

Encompassing information management and governance to support the growing need of organizations.

As an AIIM member, can you share how AIIM’s membership benefits helped you with your career?

Having access to the resources that AIIM provides has benefited my growth from being a records rep to managing my company's information management program. The resources and connections available are valuable to my daily growth.